Lead Technician

Home Perfect Restoration; Temecula (CA); In loco; USD 50.000 - 70.000; Tempo pieno

Descrizione del lavoro

Home Perfect Restoration, Inc. is seeking a Lead Technician to manage restoration and cleaning projects on-site in Temecula, CA. You will assess damage, operate equipment, supervise crews, and ensure safety and quality standards are met.

You will document work thoroughly and communicate timelines to customers throughout the project. Responsibilities include training technicians, coordinating with office staff, and maintaining inventory and vehicle readiness.

Competenze

• Experience in restoration or cleaning services including water/fire damage.
• Strong leadership and ability to train on-site staff.
• Knowledge of safety practices and standard operating procedures.

Mansioni

• Assess damage and determine restoration plan.
• Set up and operate restoration and cleaning equipment.
• Supervise on-site activities and ensure work meets standards.
• Document work with notes and photos; maintain records.
• Coordinate with office staff to schedule jobs and resolve issues.

Conoscenze

Restoration experience

Team leadership

Customer service

Safety practices

Documentation

Driver's license

Formazione

High school diploma or equivalent

IICRC certification (preferred)

Descrizione del lavoro

Company Description

Home Perfect Restoration, Inc provides comprehensive residential and commercial cleaning and restoration services. The team specializes in 24-hour water and fire damage clean up, as well as construction support, carpet and upholstery cleaning, and tile and grout cleaning. The company is committed to responsive service, helping clients protect and restore their properties in urgent and routine situations. Home Perfect Restoration emphasizes quality workmanship and reliable results, aiming to deliver service that speaks for itself. Technicians work with a variety of environments, equipment, and cleaning methods to meet diverse customer needs.

Role Description

The Lead Technician is a full-time, on-site role located in Temecula, CA, responsible for overseeing and performing restoration and cleaning projects from start to finish. Day-to-day tasks include assessing damage, setting up and operating restoration and cleaning equipment, supervising job site activities, and ensuring work is completed according to company standards and safety protocols. The Lead Technician coordinates with team members, communicates clearly with customers about services and timelines, and documents work performed, including photos, measurements, and job notes. This role also involves training and mentoring technicians, monitoring inventory and vehicle readiness, and collaborating with office staff to schedule jobs and resolve issues. The Lead Technician represents Home Perfect Restoration on-site, maintaining a professional demeanor and delivering high-quality results.

Qualifications

• Experience in restoration or cleaning services (water damage, fire damage, carpet, upholstery, tile and grout cleaning) and familiarity with related tools and equipment.
• Strong leadership and team coordination skills, including the ability to direct technicians on-site and train new team members.
• Solid customer service and communication skills, with the ability to explain processes, set expectations, and address concerns professionally.
• Knowledge of safety practices, basic construction or building systems, and ability to follow industry standards and company procedures.
• Attention to detail in documentation, job tracking, and quality control, including accurate use of mobile apps or job management software.
• Valid driver’s license, reliable transportation, and ability to meet physical requirements of the job (lifting, bending, working in varied environments and conditions).
• High school diploma or equivalent; relevant certifications in restoration or cleaning (e.g., IICRC) are a plus.
• Availability to work full-time schedules that may include occasional evenings, weekends, and on-call emergency response.