Lead Restoration Technician

IICRC; Round Lake (IL); Hybrid; USD 55,000 - 85,000; Full time

Benefits offered by this job

Performance bonuses

Paid training

Clear career advancement path

Job summary

ServiceMaster Clean of Fraser Valley in Chandler, Arizona is seeking a Lead Technician. In this role, you will lead a team to respond to water and property damage jobs in various settings, ensuring that customers receive respectful treatment during stressful situations.

The position requires at least a year of restoration experience and the ability to perform physical tasks. The role offers a competitive hourly pay of $23-$26 based on experience and potential annual earnings of $55,000-$85,000 with performance bonuses.

Qualifications

• Minimum 1 year of restoration work experience.
• Must be comfortable with physical labor, lifting 50+ lbs.
• Valid driver's license with an acceptable driving record.

Responsibilities

• Lead a team in water restoration and cleanup.
• Document job activity and drying progress.
• Set up and monitor drying equipment.
• Ensure job sites are clean and professional.
• Communicate effectively with team and supervisors.

Skills

Restoration work experience

Strong work ethic

Physical stamina

Respectful customer interaction

Job description

About the Role

As a Lead Technician, you’ll be leading a team responding to water and property damage jobs in homes and businesses. You’ll take charge of restoring properties, supporting customers during stressful situations, and keeping our equipment and job sites clean and professional.

No two days are the same - this is hands‑on, active work with room to grow.

What You’ll Do

• Perform water restoration and cleanup work on residential and commercial jobs
• Document job activity, moisture readings, drying progress, and equipment usage throughout each project
• Set up, monitor, and remove drying equipment
• Keep job sites clean, safe, and professional
• Maintain company vehicles, tools, and equipment
• Communicate clearly with your supervisor, office staff, and teammates
• Follow safety procedures, uniforms, and company standards
• Treat customers with respect and empathy during difficult situations

Requirements

• 1+ year of restoration work experience
• Strong work ethic, reliability, and willingness to learn
• Comfortable with physical labor in real‑world environments (heat, humidity, tight spaces), lifting 50+ lbs and being on your feet most of the day
• Calm, respectful presence in customer homes and commercial sites
• Any related background is helpful (moving/pack‑outs, construction, demolition, detailing, car wash, warehouse, general labor)
• Valid driver’s license and acceptable driving record
• Available for on‑call and occasional weekend work
• Preferred: Current WRT and ASD certification

Pay, Schedule & Benefits

• Pay: $23-$26/hr (based on experience)
• Performance bonuses
• Total earning potential: $55,000-$85,000/year
• On‑call and weekends as needed
• Paid training and industry certifications
• Clear path to becoming a Crew Chief and Project Manager