Lead Technician

Diamond West Construction LLC; Phoenix (AZ); On-site; USD 34,000 - 55,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Company vehicle provided

Paid time off

On-call compensation

Ongoing training and certification

Job summary

Diamond West Construction LLC is seeking a qualified Lead Technician with hands-on fiber optic installation, splicing, troubleshooting, and network restoration experience. The role requires independent field work, strong planning and communication skills, and the ability to work in varied environments.

The position involves physically demanding work, potential nights/weekends for emergencies, and adherence to safety and technical documentation.

Qualifications

• Valid driver’s license with clean driving record.
• 2–5 years of hands-on fiber optic installation and troubleshooting.
• Certifications in Fiber Optics, Telecommunications, or related fields strongly preferred.
• Ability to work independently and manage multiple priorities in a fast-paced environment.

Responsibilities

• Perform fiber prep and splicing on cables up to 432ct fiber sheaths, including Type A to D splice cases.
• Operate and maintain fiber optic test and measurement tools (Fusion Splicer, OTDR, Power Meter).
• Build and interpret fiber matrix documentation accurately.
• Troubleshoot fiber networks and assist in diagnostics and problem resolution.
• Plan and execute fiber installations and maintenance projects independently.
• Participate in 24/7 on-call rotation for emergency fiber restoration.
• Work safely in tight or elevated spaces and lift up to 75 lbs.
• Follow technical documentation, project blueprints, and customer specifications.

Skills

Troubleshooting

Fiber splicing

Documentation

Teamwork

Safety-first

Communication

Education

Fiber Optics Certification

Telecommunications Certification

Tools

Fusion Splicer

OTDR

Power Meter

Light Indicator

Job description

We are seeking a qualified and self-driven Lead Technician with hands-on experience in fiber optic installation, splicing, troubleshooting, and network restoration. The ideal candidate will demonstrate strong technical proficiency and problem-solving abilities while managing field work independently or as part of a team. This role involves physically demanding work in varied environments and requires excellent planning, communication, and attention to detail.

Key Responsibilities

• Perform fiber prep and splicing on cables up to 432ct fiber sheaths, including Type A to D splice cases.
• Operate and maintain fiber optic test and measurement tools including:
  • Fusion Splicer
  • OTDR (Optical Time Domain Reflectometer)
  • Power Meter
  • Light Indicator
• Build and interpret fiber matrix documentation accurately.
• Troubleshoot fiber networks and assist in diagnostics and problem resolution.
• Plan and execute fiber installations and maintenance projects independently.
• Participate in 24/7 on-call rotation for emergency fiber restoration.
• Work safely in tight or elevated spaces (e.g., attics, crawl spaces, utility closets, telco rooms).
• Lift, carry, and transport tools and equipment (up to 75 lbs) across rough terrain and in all weather conditions.
• Follow technical documentation, project blueprints, and customer specifications.

Qualifications

• Valid driver’s license with clean driving record (required).
• Minimum of 2–5 years of hands-on experience in fiber optic installation and troubleshooting.
• Proficient in using splicing and testing tools and interpreting fiber network documentation.
• Strong troubleshooting skills and the ability to make independent decisions in the field.
• Certifications in Fiber Optics, Telecommunications, or related fields strongly preferred.
• Ability to work independently and manage multiple priorities in a fast-paced environment.
• Comfortable working in physically demanding environments and under tight deadlines.
• Willingness to work nights/weekends for emergency restoration as needed.

Soft Skills & Competencies

• Excellent customer service and communication skills—interacting with clients and project managers effectively.
• Detail-oriented with a commitment to accuracy and compliance.
• Capable of following instructions and standard operating procedures closely.
• Effective team player with strong time management and organization skills.

Working Conditions

• Field-based work requiring physical strength and endurance.
• Exposure to varying weather conditions, construction environments, and confined or elevated spaces.
• May involve extended work hours during on-call periods or project deadlines.

Compensation & Benefits

• Competitive hourly wage or salary (based on experience)
• Overtime and on-call compensation
• Health, dental, and vision insurance
• Company vehicle and tools provided (if applicable)
• Paid time off and holidays
• Ongoing training and certification opportunities