FTTH Installer

Garmac Limited LLC; Lexington (KY); On-site; USD 40,000 - 60,000; Full time

Job summary

Garmac Limited LLC in Lexington, KY is seeking a skilled Fiber Optic Installation Technician with hands-on FTTH experience. You will install, test, and troubleshoot fiber networks at residential and commercial locations, and educate customers on services.

You should be comfortable working independently on multiple jobs daily, using OTDRs and power meters, and operating drills, ladders, and hand tools. A valid driver's license and clean driving record are required.

Qualifications

• Hands-on FTTH/telecom installation experience preferred.
• Ability to use fiber testing equipment (power meters, OTDRs, light sources).
• Capacity to safely operate drills, ladders and installation tools.
• Knowledge of home networking, routers, Wi‑Fi, Ethernet.
• Strong customer-service skills and professional appearance.
• Ability to manage multiple jobs daily.
• Valid driver's license and clean record.
• Must possess truck and basic toolset.

Responsibilities

• Install fiber-optic service at residential and commercial locations.
• Run fiber from network points to customer premises.
• Install and route interior/exterior fiber cabling.
• Install customer-premise equipment including ONTs and routers.
• Terminate, splice, test, and verify fiber connections.
• Test signal levels with OTDRs and power meters.
• Configure routers and Wi‑Fi, ensure connectivity.
• Troubleshoot fiber, equipment, and network issues.
• Educate customers on installed services and operation.
• Maintain clean, safe work area and document work orders.

Skills

Customer service

Independent worker

Clear communication

Organized

Detail-oriented

Safety conscious

Tools

Fiber testing equipment

Drills

Hand tools

Ladder

Job description

Fiber Optic Installation Technician – Job Description

Summary

We are seeking a skilled, professional Fiber Optic Installation Technician with prior experience in FTTH, telecommunications, cable, satellite, or low-voltage installation. The ideal candidate brings hands-on fiber installation and troubleshooting expertise, strong customer-service skills, and the ability to work independently across multiple jobs per day.

Key Responsibilities

• Install fiber-optic service at residential and commercial customer locations.

• Run fiber from terminals, pedestals, handholes, poles, or other network connection points to customer premises.

• Install and route interior/exterior fiber cabling, including drilling through walls when required.

• Install fiber drops, NIDs/enclosures, ONTs, routers, and other customer-premise equipment.

• Perform fiber terminations, connector installation, and splicing as needed.

• Test optical signal levels using optical power meters, OTDRs, light sources, and visual fault locators.

• Verify installations meet required specifications and activate internet or related services.

• Configure routers, Wi-Fi equipment, and confirm proper connectivity.

• Troubleshoot fiber, equipment, Wi-Fi, and general connectivity issues.

• Educate customers on installed equipment, services, and basic operation.

• Maintain a clean, professional work area during and after installation.

• Document completed work, equipment used, test results, and installation details.

• Capture required photographs and complete electronic work orders.

• Maintain company tools, testing equipment, vehicles, and inventory.

• Follow all company, customer, OSHA, and job-site safety requirements.

• Communicate with supervisors and dispatch regarding job status, issues, damages, or additional work needed.

Required Skills & Qualifications

• Previous FTTH, telecom, cable, satellite, or low-voltage installation experience preferred.

• Fiber optic installation and troubleshooting experience strongly preferred.

• Ability to use fiber testing equipment (optical power meters, visual fault locators, etc.).

• Ability to safely operate drills, hand tools, ladders, and installation equipment.

• Basic understanding of home networking, routers, Wi-Fi, and Ethernet.

• Strong customer-service skills and professional appearance.

• Ability to work independently and manage multiple jobs daily.

• Valid driver's license and acceptable driving record.

• Ability to pass background checks and drug screenings when required.

• Must possess a truck, basic hand tools, and a ladder.

• General liability and workmanship comp insurance required.

• Splicer lease available if needed.

Preferred Attributes

• Strong problem-solving and troubleshooting ability.

• Clear communication skills with customers, supervisors, and dispatch.

• Organized, detail-oriented, and consistent with documentation.

• Commitment to safety, quality, and customer satisfaction.