Lead Technician

Diamond West Construction LLC.; Phoenix (AZ); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Paid time off and holidays

Ongoing training and certification opportunities

Job summary

A reputable construction firm is seeking a qualified Lead Technician with hands-on experience in fiber optic installation and troubleshooting. This role is critical for managing field work independently or in teams, ensuring quality installation and maintenance of fiber networks. The ideal candidate will have strong technical skills, excellent planning, and be able to work in demanding physical conditions. Competitive compensation and benefits are offered.

Qualifications

• Minimum of 2–5 years of hands-on experience in fiber optic installation and troubleshooting.
• Strong troubleshooting skills for independent decision-making.
• Excellent communication skills for client interactions.

Responsibilities

• Perform fiber prep and splicing on cables up to 432ct fiber sheaths.
• Operate and maintain fiber optic test and measurement tools.
• Troubleshoot fiber networks and assist in diagnostics.

Skills

Fiber optic installation

Troubleshooting

Technical proficiency

Problem-solving

Customer service

Education

Certifications in Fiber Optics or Telecommunications

Tools

Fusion Splicer

OTDR

Power Meter

Light Indicator

Job description

We are seeking a qualified and self-driven Lead Technician with hands‑on experience in fiber optic installation, splicing, troubleshooting, and network restoration. The ideal candidate will demonstrate strong technical proficiency and problem‑solving abilities while managing field work independently or as part of a team. This role involves physically demanding work in varied environments and requires excellent planning, communication, and attention to detail.

Key Responsibilities

• Perform fiber prep and splicing on cables up to 432ct fiber sheaths, including Type A to D splice cases.
• Operate and maintain fiber optic test and measurement tools including:
  • Fusion Splicer
  • OTDR (Optical Time Domain Reflectometer)
  • Power Meter
  • Light Indicator
• Build and interpret fiber matrix documentation accurately.
• Troubleshoot fiber networks and assist in diagnostics and problem resolution.
• Plan and execute fiber installations and maintenance projects independently.
• Participate in 24/7 on‑call rotation for emergency fiber restoration.
• Work safely in tight or elevated spaces (e.g., attics, crawl spaces, utility closets, telco rooms).
• Lift, carry, and transport tools and equipment (up to 75 lbs) across rough terrain and in all weather conditions.
• Follow technical documentation, project blueprints, and customer specifications.

Qualifications

• Valid driver’s license with clean driving record (required).
• Minimum of 2–5 years of hands‑on experience in fiber optic installation and troubleshooting.
• Proficient in using splicing and testing tools and interpreting fiber network documentation.
• Strong troubleshooting skills and the ability to make independent decisions in the field.
• Certifications in Fiber Optics, Telecommunications, or related fields strongly preferred.
• Ability to work independently and manage multiple priorities in a fast‑paced environment.
• Comfortable working in physically demanding environments and under tight deadlines.
• Willingness to work nights/weekends for emergency restoration as needed.
• Excellent customer service and communication skills—interacting with clients and project managers effectively.
• Detail-oriented with a commitment to accuracy and compliance.
• Capable of following instructions and standard operating procedures closely.
• Effective team player with strong time management and organization skills.

Working Conditions

• Field‑based work requiring physical strength and endurance.
• Exposure to varying weather conditions, construction environments, and confined or elevated spaces.
• May involve extended work hours during on‑call periods or project deadlines.
• Competitive hourly wage or salary (based on experience)
• Overtime and on‑call compensation
• Health, dental, and vision insurance
• Company vehicle and tools provided (if applicable)
• Paid time off and holidays
• Ongoing training and certification opportunities