Lead Technician

ServiceMaster Clean of Fraser Valley; Dallas (TX); On-site; USD 35,000 - 55,000; Full time

Job summary

A dynamic opportunity awaits you as a Lead Technician with a forward-thinking company specializing in home and commercial services. In this role, you'll oversee a dedicated crew, ensuring quality and efficiency in mold remediation, water damage recovery, and HVAC cleaning. Your leadership will guide projects to successful completion while maintaining safety and customer satisfaction. With a strong emphasis on teamwork and communication, you'll thrive in a supportive environment that values your contributions. Join this innovative firm and make a significant impact in the community while enjoying competitive compensation and benefits!

Benefits

Health Insurance Incentive Plan

Paid Holidays

Personal Vacation Days

Training Programs

Bonus Program

Qualifications

• 1+ years experience in home services or construction fields.
• Strong communication and customer service skills are essential.

Responsibilities

• Manage production of mold remediation and water damage cleanup projects.
• Respond to emergency recovery situations when needed, 24/7.

Skills

Customer Service Skills

Verbal and Written Communication

Teamwork

Self-Starter

Basic PC Operations

Tools

PPE

Safety Glasses

N-95 Respirators

Tyvek Suits

Job description

The Lead Technician is responsible for overseeing and managing a crew, controlling job costs, production times, and quality assurance, and acting as the primary point of contact for our customers, in addition to being responsible for a company vehicle and all equipment for both commercial and residential divisions.

In addition, the Lead Technician is a working Field Technician that regularly produces all mold remediation, and installation of preventative moisture control solutions, in addition to air duct & dryer vent cleaning, HVAC coil cleaning, and 24/7 water damage recovery services to our clients as needed.

Primary Responsibilities:

• Manage the production, including hands-on work as required, of mold remediation, water damage cleanup, installation of preventative moisture control solutions, and HVAC and dryer vent cleaning per written scope of work
• Provide strong leadership to ensure successful, safe, timely, and profitable project delivery and completion
• Manage documentation on projects (i.e. photos, contracts, etc.)
• Respond to emergency recovery situations when needed, 24/7
• Work safely in a team environment
• Ensures all safety measures are enforced on the job site

Qualifications:

• At least one-year experience in-home services or construction fields
• Working knowledge of residential and/or commercial construction practices is a strong plus
• Must be a self-starter
• Able to work efficiently and effectively in a team environment
• Strong verbal and written communication skills
• Excellent Customer Service skills
• Working knowledge of basic PC operations
• Exhibit a professional, neat appearance
• Ability to lift 75 lbs
• Valid driver’s license with a satisfactory driving record
• Successfully complete a pre-employment background check and drug test

Safety Gear Provided:

• PPE
• Gloves (leather, nitrile, or coated cloth depending on application)
• Safety Glasses or Goggles
• N-95 Respirators
• Poly Spun “Tyvek” style suits with hood and foot protection
• Shoe covers, Knee Pads, and Muck Boots
• Hard Hats, Ear Protection, and Steel Toe Shoes may be required, dependent on on-site application

Benefits:

• Health insurance incentive plan
• Paid holidays (6)
• Personal vacation days
• Community Impact
• Training programs
• Competitive compensation
• Bonus program