Lead Technician - Cleaning & Restoration

Voda Cleaning & Restoration of North Atlanta; Alpharetta (GA); On-site; USD 45,000 - 65,000; Full time

Job summary

Join a fast-growing cleaning and restoration company as a Lead Technician. In this role, you will be at the forefront of service excellence, shaping our culture while overseeing daily operations, managing teams, and ensuring adherence to safety and quality standards. With opportunities for advancement, your skills and leadership will directly contribute to our success in the Metro Atlanta area.

Benefits

Competitive salary

Bonus based on performance

Free uniforms

Opportunity for advancement

Profit sharing

Training & development

Paid time off

Qualifications

• 1-3 years experience in water restoration and carpet cleaning operations required.
• Proven experience in leadership roles.
• Ability to work in a fast-paced environment.

Responsibilities

• Oversee daily operations of cleaning and restoration departments.
• Train and mentor team members on procedures and safety.
• Conduct quality control inspections and ensure compliance with standards.

Skills

Team Management

Organization

Communication

Customer Service

Project Management

Education

IICRC Certifications

OSHA 30 Certification

Tools

Xactimate

CRM Systems

Project Management Software

Job description

Benefits:

• Competitive salary
• Bonus based on performance
• Free uniforms
• Opportunity for advancement
• Profit sharing
• Training & development
• Paid time off

Role: Lead Technician - Cleaning & Restoration

Job Summary:
Are you ready to be more than just an employee?

At Voda Cleaning & Restoration of North Atlanta, we’re launching something special, and we’re looking for someone who wants to be at the center of it from day one. This is your chance to help shape the culture, establish the gold standard for customer service, and play a key role in growing a new brand in the Metro Atlanta area.

We’re not looking for someone who’s afraid to get their hands dirty—literally. Whether it’s water damage, mold, or deep cleaning, our work can be challenging. But if you take pride in doing things the right way and rolling up your sleeves when it counts, this is the place for you.

This is more than a job. It’s a chance to build your career. As our first Lead Technician, you’ll have the opportunity to grow with us, help train future team members, and take on greater responsibility as the business expands across North Atlanta.

If you’ve been waiting for an opportunity to step up, be trusted, and grow with a company from its earliest days, this is it.

Lead Technician Responsibilities:

• Oversee daily operations of the carpet cleaning and water restoration departments, ensuring projects are completed on time, within budget, and in compliance with safety standards.
• Manage and schedule teams for efficient execution of water restoration, carpet cleaning, and related services.
• Conduct quality control inspections to ensure adherence to IICRC standards and company protocols.
• Perform field work as necessary, assisting teams with carpet cleaning and restoration jobs to maintain quality, provide leadership, and ensure smooth operations.
• Train and mentor team members on techniques, safety procedures, and equipment use, ensuring they stay up-to-date with industry standards.
• Ensure compliance with OSHA regulations, safety policies, and maintain proper documentation of safety protocols and training.
• Serve as the primary point of contact for clients, ensuring excellent communication, addressing concerns, and ensuring overall satisfaction.
• Work with upper management to set and achieve operational goals, drive revenue growth, and monitor key performance indicators.
• Assist in developing and implementing new procedures to streamline operations and improve service delivery.
• Maintain and track inventory of equipment and supplies, ensuring all resources are readily available and maintained in good working order.
• Oversee reporting and documentation for all restoration and cleaning projects, including work orders, client records, and billing information.

Lead Technician Qualifications

• Preferred Certifications:
  • IICRC (Institute of Inspection Cleaning and Restoration Certification) with specialties in:
    • WRT (Water Restoration Technician)
    • CCT (Carpet Cleaning Technician)
    • AMRT (Applied Microbial Remediation Technician)
    • OSHA 30 Certification.
• Minimum of 1-3 years of experience in water restoration and carpet cleaning operations.
• Proven experience in team management and leadership roles.
• Strong organizational, communication, and customer service skills.
• Ability to work in a fast-paced, hands-on environment, handling multiple projects at once.
• Proficiency in using project management/estimating software, such as Xactimate, CRM systems, and scheduling tools.

Company Overview

An opportunity to join one of the fastest growing cleaning and restoration businesses in the United States. Voda Cleaning and Restoration is a premier provider in the cleaning and restoration industry, known for delivering exceptional services across residential and commercial sectors. With a commitment to excellence and a focus on sustainable practices, Voda utilizes the latest technologies and techniques to ensure optimal results. Our team of certified professionals is dedicated to restoring safety and beauty to environments affected by water, fire, and mold damage, ensuring customer satisfaction through every step of the process.

Apply now!