Lead Technician

Kastle Systems International, LLC; Austin (TX); On-site; USD 50,000 - 70,000; Full time

Job summary

Kastle Systems International, LLC is seeking a Lead Technician in Austin, Texas. Your role will involve overseeing the installation of security systems at customer sites, ensuring quality and profitability standards are met. This position requires strong technical skills and the ability to manage and train team members.

The ideal candidate will have a minimum of 3 years of experience with security systems, mechanical aptitude, and knowledge of electronics. You will interact directly with clients and project managers to guarantee successful installations.

Qualifications

• 3+ years’ of experience installing access control or video systems.
• Mechanical aptitude and strong electronics knowledge required.
• Basic knowledge of networking protocols and technologies.

Responsibilities

• Oversee installation of security and video systems.
• Communicate and coordinate with project teams.
• Perform inventory control for installation parts.

Skills

Installation of security systems

Troubleshooting electronic systems

Inventory control

Fire code understanding

Education

Technical school certificate

Tools

Digital volt meters

Hand and power tools

Job description

Overview

The Lead Technician is responsible for overseeing installation for security and video systems & services. To that end, this individual interacts directly with the client, client representatives, other contractors and Kastle personnel to ensure a successful installation.

Responsibilities

• Responsible to install, supervise, and assist in all phases of installing, testing and troubleshooting security, access control and video systems at customer sites.
• Oversees all aspects of the installation of the system to provide quality system installation, free of defects, to the satisfaction of the customer and within pre-defined standards for profitability;
• Communicates and coordinates with crew, customer contacts, project managers, locksmiths, and scheduler to ensure successful installation
• Responsible for all paperwork required, including but not limited to inventory transfers, hardware information, floor plans and work order notes;
• Reports status of the system installation accordingly
• System testing with test tool or EPL to ensure system functions and reports per Kastle standards;
• Demonstrates an understanding of the fire code, including the ability to perform fire inspections
• Assists Project Manager with planning, scheduling and coordinating activities within installation to ensure that Kastle system install or change orders are provided accurately and on time, and that these services meet or exceed client expectations.
• Responsible for the behavior and performance of assigned team members.
• Responsible for training, evaluating, and coaching those technicians within their team.
• Responsible for inventory/stockroom of installation parts/equipment.
• Responsible for performing inventory control and for maintaining proper inventory for vehicles and projects. Must be available to perform end of year and interim inventory counts.
• Maintains and cares for Kastle provided vehicles and tools, including paperwork and maintenance records

Qualifications

• 3+ years’ of experience installing access control, video systems, or other related electronic systems
• Technical school certificate a plus but not required
• Mechanical aptitude and thorough knowledge of hand and power tools.
• Strong electronics knowledge/background (AC/DC theory, series and parallel circuits, open/close loops) and ability and knowledge to use digital volt meters.
• Knowledge of Serial Communication (RS232, RS485)
• Basic knowledge of IP, Ethernet, and networking protocol and Cat5 technologies.
• Preffered: Professional construction experience and knowledge of door hardware, electric and mechanical locking devices and building codes pertaining to construction, fire, and electrical systems.

Equal Opportunity Statement

At Kastle, we believe that diversity makes us stronger - at work and in the world. Kastle Systems International, LLC is an Equal Opportunity / Affymative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, marital status, pregnancy or any other basis protected by applicable federal or state laws.