Lead, Technical Support Engineer (S1000D)

L3Harris; Greenville (TX); On-site; USD 120,000 - 155,000; Full time

Job summary

L3Harris Technologies is seeking a Lead, Technical Support Engineer to set up, maintain, and support S1000D technical publication projects. You will guide authors, enforce structured authoring guidelines, and support software testing for defense programs.

The role requires leading budgets, meeting deadlines, and enabling DoD clearance. On-site work in Greenville, TX with 9/80 schedule and other duties as assigned.

Qualifications

• Bachelor’s Degree with nine (9) years of technical publication authoring experience within a structured authoring environment (S1000D, Non-S1000D XML, SGML, and/or Structured FrameMaker).
• Graduate Degree with seven (7) years of technical publication authoring experience within a structured authoring environment (S1000D, Non-S1000D XML, SGML, and/or Structured FrameMaker).
• In Lieu of a degree, a minimum of 13 years of technical publication authoring experience within a structured authoring environment (S1000D, Non-S1000D XML, SGML, and/or Structured FrameMaker).

Responsibilities

• Authoring and managing technical publications in a S100D/XML/Structured FrameMaker environment for Air Force, Army, or Navy programs.
• Provide guidance and training to authors and customers.
• Reviewing authored data and adhering to structured authoring guidelines.
• Contributing to Technical Publications S1000D discussions and supporting the lead.
• Testing and troubleshooting of internally developed software.
• Assisting users with tools used to generate S1000D content for manuals.
• Lead defined budgets and meet deadlines.
• Ability to obtain and maintain a DoD/DoW Secret Clearance.
• Other duties as assigned by Supervisor.

Skills

WebX UltraAuthor

Structured FrameMaker

XML editing

S1000D knowledge

DMRL

BREX

DM management

ATA100

ATA iSpec 2200

MIL-PRF-38807C

MIL-STD-37874

MIL-STD-2361C

MS Office

Communication

Education

Bachelor’s Degree

Graduate Degree

13+ years experience in lieu of degree

Tools

Arbortext

XMLSpy

Oxygen XML Editor

Job description

L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers’ mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do.

L3Harris is the Trusted Disruptor in defense tech. With customers’ mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security.

Job Title: Lead, Technical Support Engineer (S1000D Structured Data Project Lead)

Job Code: 47319

Job Location: Greenville, TX (On-Site)

Job Schedule: 9/80: Employees work 9 out of every 14 days - totaling 80 hours worked - and have every other Friday off.

Job Description:

The Lead, Technical Support Engineer is responsible for setting up, maintaining, and supporting S1000D Technical Publication projects throughout their lifecycle. The position will provide guidance and training to authors, reviewing authored data adhering to structured authoring guidelines, contributing to Technical Publication S1000D discussions, supporting the department- or group-level Technical Lead, and supporting testing of internally developed software. Additionally, the employee will be required to assist authors with tools used to generate S1000D content for flight and/or maintenance manuals for airborne and/or ground-based mission systems.

Essential Functions:

• Authoring, setting, up and/or managing technical publications in a S100D, Non-S1000D XML, SGML, and/or Structured FrameMaker environment for AirForce, Army, or Navy programs.
• Provide guidance and training to authors and customers.
• Reviewing authored data and adhering to structured authoring guidelines.
• Contributing to Technical Publications S1000D discussions, supporting the department or group -level technical lead.
• Testing and troubleshooting of internally developed software.
• Assisting users with tools used to generate S1000D content for flight and/or maintenance manuals for airborne and/or ground-based mission systems.
• Lead defined budgets and meet deadlines.
• Ability to obtain and maintain a DoD/DoW Secret Clearance.
• Other duties as assigned by Supervisor.

Qualifications:

• Bachelor’s Degree with nine (9) years of technical publication authoring experience within a structured authoring environment (S1000D, Non-S1000D XML, SGML, and/or Structured FrameMaker).
• Graduate Degree with seven (7) years of technical publication authoring experience within a structured authoring environment (S1000D, Non-S1000D XML, SGML, and/or Structured FrameMaker).
• In Lieu of a degree, a minimum of 13 years of technical publication authoring experience within a structured authoring environment (S1000D, Non-S1000D XML, SGML, and/or Structured FrameMaker).

Preferred Additional Skills:

• Experience with WebX UltraAuthor, Structured FrameMaker, and/or XML editing software applications (Arbortext, XMLSpy, Oxygen XML Editor etc.) as well as a working knowledge of S1000D project development (DMRL, BREX, DM management).
• Strong working knowledge of S1000D, ATA100, ATA iSpec 2200, MIL-PRF-38807C, MIL-STD-37874, and MIL-STD-2361C.
• Excellent communication skills with the ability to consider varying viewpoints and perspectives.
• Strong computer skills with a solid understanding of MS Office Suite and applications.
• Experience either authoring, setting up, and/or managing technical publications in an S1000D/XML/Structured FrameMaker environment for Air Force, Army, or Navy programs.
• Technically minded and adept at learning new software applications.
• Ability to think holistically about tools and processes, and tactically and strategically when considering solutions. #LI-AH1 #LI-Onsite

L3Harris Technologies is proud to be an Equal Opportunity Employer. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law.

Please be aware many of our positions require the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens. In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information.

By submitting your resume for this position, you understand and agree that L3Harris Technologies may share your resume, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions.

L3Harris Technologies is an E-Verify Employer. Please click here for the E-Verify Poster in English (https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf) or Spanish (https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf). For information regarding your Right To Work, please click here for English (https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRights_10_20.pdf) or Spanish (https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRightsSp_10_20.pdf).