Lead, Technical Support Engineer (S1000D)

L3Harris Technologies; Greenville (TX); On-site; USD 110,000 - 150,000; Full time

Job summary

L3Harris Technologies, Inc. in Greenville, TX is seeking a Lead, Technical Support Engineer to oversee S1000D publication projects, train authors, and ensure compliance with structured authoring guidelines.

This on-site role partners with flight and maintenance manuals teams to support DoD programs and requires DoD clearance eligibility. You will lead budgets, drive project deadlines, and test internal software, using tools such as WebX UltraAuthor and Arbortext to produce accurate,

Qualifications

• Bachelor's degree with nine years of technical publication authoring experience in S1000D/XML/SGML/Structured FrameMaker.
• Graduate degree with seven years of authoring experience in structured environments.
• In lieu of a degree, 13 years of technical publication authoring experience.
• Experience delivering S1000D projects for Air Force, Army or Navy programs.

Responsibilities

• Author, set up, and manage technical publications in S100D, Non-S1000D XML, SGML, and/or Structured FrameMaker environments for AirForce, Army, or Navy programs.
• Provide guidance and training to authors and customers.
• Review authored data and adhere to structured authoring guidelines.
• Contribute to Technical Publications S1000D discussions and support the department lead.
• Test and troubleshoot internally developed software.
• Assist users with tools to generate S1000D content for manuals.
• Lead defined budgets and meet deadlines.
• Ability to obtain and maintain a DoD/DoW Secret Clearance.

Skills

S1000D authoring

Structured authoring

XML editing

Technical publications

Education

Bachelor’s Degree in Technical Publications

Graduate Degree in a related field

13+ years of technical publication authoring experience

Tools

WebX UltraAuthor

Arbortext

XMLSpy

Oxygen XML Editor

Job description

L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers’ mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do.

L3Harris is the Trusted Disruptor in defense tech. With customers’ mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security.

Job Title: Lead, Technical Support Engineer (S1000D Structured Data Project Lead)

Job Code: 47319

Job Location: Greenville, TX (On-Site)

Job Schedule: 9/80: Employees work 9 out of every 14 days - totaling 80 hours worked - and have every other Friday off.

Job Description:

The Lead, Technical Support Engineer is responsible for setting up, maintaining, and supporting S1000D Technical Publication projects throughout their lifecycle. The position will provide guidance and training to authors, reviewing authored data adhering to structured authoring guidelines, contributing to Technical Publication S1000D discussions, supporting the department- or group-level Technical Lead, and supporting testing of internally developed software. Additionally, the employee will be required to assist authors with tools used to generate S1000D content for flight and/or maintenance manuals for airborne and/or ground-based mission systems.

Essential Functions:

• Authoring, setting, up and/or managing technical publications in a S100D, Non-S1000D XML, SGML, and/or Structured FrameMaker environment for AirForce, Army, or Navy programs.
• Provide guidance and training to authors and customers.
• Reviewing authored data and adhering to structured authoring guidelines.
• Contributing to Technical Publications S1000D discussions, supporting the department or group -level technical lead.
• Testing and troubleshooting of internally developed software.
• Assisting users with tools used to generate S1000D content for flight and/or maintenance manuals for airborne and/or ground-based mission systems.
• Lead defined budgets and meet deadlines.
• Ability to obtain and maintain a DoD/DoW Secret Clearance.
• Other duties as assigned by Supervisor.

Qualifications:

• Bachelor’s Degree with nine (9) years of technical publication authoring experience within a structured authoring environment (S1000D, Non-S1000D XML, SGML, and/or Structured FrameMaker).
• Graduate Degree with seven (7) years of technical publication authoring experience within a structured authoring environment (S1000D, Non-S1000D XML, SGML, and/or Structured FrameMaker).
• In Lieu of a degree, a minimum of 13 years of technical publication authoring experience within a structured authoring environment (S1000D, Non-S1000D XML, SGML, and/or Structured FrameMaker).

Preferred Additional Skills:

• Experience with WebX UltraAuthor, Structured FrameMaker, and/or XML editing software applications (Arbortext, XMLSpy, Oxygen XML Editor etc.) as well as a working knowledge of S1000D project development (DMRL, BREX, DM management).
• Strong working knowledge of S1000D, ATA100, ATA iSpec 2200, MIL-PRF-38807C, MIL-STD-37874, and MIL-STD-2361C.
• Excellent communication skills with the ability to consider varying viewpoints and perspectives.
• Strong computer skills with a solid understanding of MS Office Suite and applications.
• Experience either authoring, setting up, and/or managing technical publications in an S1000D/XML/Structured FrameMaker environment for Air Force, Army, or Navy programs.
• Technically minded and adept at learning new software applications.
• Ability to think holistically about tools and processes, and tactically and strategically when considering solutions.

#LI-AH1 #LI-Onsite

L3Harris Technologies is proud to be an Equal Opportunity Employer. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law.

Please be aware many of our positions require the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens. In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information.

By submitting your resume for this position, you understand and agree that L3Harris Technologies may share your resume, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions.

L3Harris Technologies is an E-Verify Employer.