Lead Technical Program Manager, Cloud Platforms

Testing Site - JPMC; Jersey City (NJ); On-site; USD 140,000 - 190,000; Full time

Job summary

Testing Site - JPMC in Jersey City, NJ seeks a Lead Technical Program Manager in CDAO to drive complex technology programs, align with business goals, and lead cross-functional teams. The role emphasizes cloud, SRE, and AIOps expertise, stakeholder management, and disciplined budget oversight.

You will guide program strategy, manage resources, and champion agile practices to deliver innovative solutions in a dynamic environment.

Qualifications

• 5+ years of experience leading complex technology programs in a large organization.
• Strong understanding of cloud infrastructure, SRE, and AIOps.
• Advanced stakeholder management and vendor relations.
• Proven ability to manage resources, budgets, and high-performing teams in agile environments.

Responsibilities

• Develop and execute comprehensive project plans across cloud infra, SRE, and AIOps for on-time delivery.
• Identify and mitigate risks across cloud infra, SRE, and AIOps to maintain momentum.
• Collaborate with cross-functional teams to define program scope, objectives, and deliverables.
• Utilize analytical reasoning to assess program performance and implement data-driven optimizations.
• Champion agile methodologies and foster a culture of continuous learning and innovation.

Skills

Technical program management

Cloud infrastructure

SRE

AIOps

Stakeholder management

Vendor relations

Budget management

Agile methodologies

Analytical reasoning

Job description

Leverage your deep technical expertise and leadership to guide cutting-edge projects, fostering growth and innovation in a dynamic environment.

As a Lead Technical Program Manager in CDAO, you will drive the successful delivery of complex technology projects and programs that will help reaching business goals across the firm. Leveraging your deep knowledge of technical principles, practices, and theories is essential for developing innovative solutions, while simultaneouslyeffectively managing resources, budgets, and high-performing teams. Your strong analytical reasoning and adaptability skills will enable you to navigate through ambiguity and change, ensuring that technology initiatives align with business goals. With advanced communication and stakeholder management abilities, you will foster productive working relationships and influence decision-making to achieve mutually beneficial outcomes. As a subject matter expert, you will contribute to the development of operational plans and risk management strategies, ensuring the highest quality and professionalism in service delivery.

Job responsibilities

• Develop and execute comprehensive project plans, incorporating technical requirements, resource allocation, and timelines across cloud infrastructure, SRE, and AIOps teams, ensuring on-time delivery of technology solutions
• Identify and mitigate risks, proactively addressing potential roadblocks and implementing contingency plans across cloud infrastructure, SRE, and AIOps teams to maintain project and program momentum
• Collaborate with cross-functional teams, including engineering, product, and business stakeholders, to define program scope, objectives, and deliverables, ensuring alignment with overall business goals
• Utilize advanced analytical reasoning to assess program performance, identify areas for improvement, and implement data-driven optimizations to enhance efficiency and effectiveness
• Champion the adoption of agile methodologies and technical solutions, fostering a culture of continuous learning and innovation within the team

Required qualifications, capabilities, and skills

• 5+ years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in a large organization
• Proven experience in technical program management, with a strong understanding of cloud infrastructure, SRE, and AIOps domains
• Advanced expertise in stakeholder management, with the ability to establish productive working relationships and influence decision-making across cross-functional teams and clients
• Advanced experience in utilizing technical fluency, including knowledge of vendor products and managing vendor relations, to enable on-demand access to shared pools of applications and services
• Proven track record of effectively managing resources, budgets, and high-performing teams in a fast-paced, agile environment
• Demonstrated proficiency in applying analytical reasoning and problem-solving techniques to break down business, technical, or operational objectives into manageable tasks and activities