Lead Technical Program Manager

JPMorgan Chase & Co.; Jersey City (NJ); On-site; USD 150,000 - 210,000; Full time

Job summary

JPMorgan Chase & Co. in Jersey City invites an experienced Lead Technical Program Manager to guide complex technology programs in AIML Data Platforms – Chief Data & Analytics.

You will drive delivery, align initiatives with business goals, and lead cross-functional teams across cloud, SRE, and AIOps domains. The role requires strong leadership, strategic thinking, and exceptional communication to manage budgets, resources, and vendor relationships while delivering high-quality solutions in a

Qualifications

• 5+ years of experience in technical program management leading complex technology projects.
• Strong understanding of cloud infrastructure, SRE, and AIOps domains.
• Advanced stakeholder management to influence cross-functional teams and clients.
• Experience with vendor products and managing vendor relations.
• Proven track record of managing resources, budgets, and high-performing teams.

Responsibilities

• Develops and executes comprehensive project plans with technical requirements and timelines across cloud infrastructure, SRE, and AIOps teams.
• Identifies and mitigates risks, addressing roadblocks to maintain momentum across teams.
• Collaborates with engineering, product, and business stakeholders to define scope and deliverables.
• Uses data-driven insights to assess performance and drive optimizations.
• Champions agile methodologies and fosters continuous learning and innovation.

Skills

Technical program management

Cloud infrastructure

SRE

AIOps

Stakeholder management

Vendor management

Agile methodologies

Budget management

Leadership

Cross-functional collaboration

Job description

Leverage your deep technical expertise and leadership to guide cutting-edge projects, fostering growth and innovation in a dynamic environment.

As a Lead Technical Program Manager at JPMorganChase in AIML Data Platforms – Chief Data & Analytics team, you will drive the successful delivery of complex technology projects and programs that will help reaching business goals across the firm. Leveraging your deep knowledge of technical principles, practices, and theories is essential for developing innovative solutions, while simultaneouslyeffectively managing resources, budgets, and high-performing teams. Using your strong analytical reasoning and adaptability skills will enable you to navigate through ambiguity and change, ensuring that technology initiatives align with business goals. With your advanced communication and stakeholder management abilities, you will foster productive working relationships and influence decision-making to achieve mutually beneficial outcomes. As a subject matter expert, you will contribute to the development of operational plans and risk management strategies, ensuring the highest quality and professionalism in service delivery.

Job responsibilities

• Develops and executes comprehensive project plans, incorporating technical requirements, resource allocation, and timelinesacross cloud infrastructure, SRE, and AIOps teams,ensuring on-time delivery of technology solutions
• Identifies and mitigates risks, proactively addressing potential roadblocks and implementing contingency plansacross cloud infrastructure, SRE, and AIOps teamsto maintain project and program momentum
• Collaborates with cross-functional teams, including engineering, product, and business stakeholders, to define program scope, objectives, and deliverables, ensuring alignment with overall business goals
• Utilizes advanced analytical reasoning to assess program performance, identify areas for improvement, and implement data-driven optimizations to enhance efficiency and effectiveness
• Champions the adoption of agile methodologies and technical solutions, fostering a culture of continuous learning and innovation within the team

Required qualifications, capabilities, and skills

• 5+ years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in a large organization
• Proven experience in technical program management, with a strong understanding of cloud infrastructure, SRE, and AIOps domains
• Advanced expertise in stakeholder management, with the ability to establish productive working relationships and influence decision-making across cross-functional teams and clients
• Advanced experience in utilizing technical fluency, including knowledge of vendor products and managing vendor relations, to enable on-demand access to shared pools of applications and services
• Proven track record of effectively managing resources, budgets, and high-performing teams in a fast-paced, agile environment
• Demonstrated proficiency in applying analytical reasoning and problem-solving techniques to break down business, technical, or operational objectives into manageable tasks and activities