Lead Technical Analyst - Tax

The Sherwin-Williams Company; Cleveland (OH); Remote; USD 110,000 - 150,000; Full time

Job summary

The Sherwin-Williams Company seeks a Lead Technical Analyst - Tax to drive tax technology innovations and integrate solutions with Oracle and boundary systems. You will lead cross-functional teams, manage SaaS and enterprise-wide applications, ensure data integrity, and provide strategic insights for tax controls.

Responsibilities include leading data governance, building complex queries, and mentoring staff while collaborating with stakeholders across the organization.

Qualifications

• Bachelor's degree in Computer Science or IT, or 9+ years in enterprise-wide software support.
• 6+ years in enterprise-wide software support with SDLC knowledge.
• Experience with SaaS and enterprise-wide systems.
• Ability to develop and review complex custom queries using reporting tools.
• Strong data management, governance, and quality control practices.
• Excellent communication and cross-functional collaboration skills.

Responsibilities

• Lead SaaS and enterprise applications support and configuration for tax tech.
• Drive data quality for internal planning and activities.
• Manage data loading into established tables and schemas.
• Review governance standards for data input, structures, and storage.
• Build reports and provide strategic insights for business decisions.
• Mentor and train users, manage access, and collaborate with stakeholders.

Skills

Analytical skills

Leadership

Communication

SQL / Queries

Education

Bachelor's degree in Computer Science or Information Technology

Master's degree in Accounting, Tax, or Computer Science

Tools

Oracle

ONESOURCE

ERP integrations

RPA / AI tooling

Job description

The Lead Technical Analyst - Tax is responsible to drive innovation in tax-related processes and technology. This role will work closely to integrate technology solutions within the tax area, ensuring alignment of tax systems with business processes. The incumbent will work closely with technical teams to deliver tax implementations integrating with Oracle and boundary systems, compliance tax reporting, and eInvoicing. You will be responsible for leading the support for software-as-a-service(SaaS) and enterprise-wide applications necessary for the collection, retrieval, accessibility and usage of data forinternal department planning and activities. The incumbent will lead the partnership with technical teams toensure software systems are running efficiently with minimal downtime. The incumbent will be responsible formanaging configuration, set up, and updates to the applications, validating that their team has entered data intoestablished tables, fields, and system databases with the highest level of accuracy. The incumbent is an expert indeveloping custom queries and building reports utilizing query and flexible reporting tools to facilitate businessmanagement decisions. The role will provide strategic advice to management concerning changes in applicationsdevelopment, maintenance and system standards to optimize performance and mitigate potential risk with theability to analyze various metrics to monitor performance and provide insights to management. The incumbent willlead and mentor the team responsible for training users on the applications and setting up user access. They willsupervise the collaboration between cross-functional teams and client stakeholders to provide sufficient supportfor the enterprise-wide applications.

• Lead the support for software-as-a-service (SaaS) and enterprise-wide applications by providing guidance ondeveloping and identifying design considerations and business impacts needed for configuration
• Drive quality of data for internal department planning and activities
• Lead configuration, setup, and updating of applications, and provide guidance as needed
• Manage data loading process into established tables, fields, and system databases
• Review and approve governance standards and processes for data input, structures, and storage mechanisms
• Lead the team in building reports and provide strategic insights and recommendations related to businessmanagement and staff decisions
• Lead and mentor the team responsible for training users on the applications and setting up user access
• Provide strategic recommendations for changes in applications development, maintenance, and systemstandards
• Establish and share Enterprise-wide Applications perspective when collaborating with cross-functional technicalteams within the organization, to ensure the integration and interoperability of enterprise-wide systems
• Lead and liaise with client stakeholders and external vendors to ensure support for enterprise-wide applications

This is a remote position.

This position is not eligible for sponsorship for work authorization now or in the future, including conversion to H1-B visa.

Job duties include contact with other employees and access confidential and proprietary information and/or other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's staff, employees, and business relationships.

Must be eighteen years or older

Minimum Qualifications:

• Must be at least 18 years of age
• Must be legally authorized to work in the country of employmentwithout now or in the future requiring sponsorship for employment visa status (e.g., OPT, CPT, H1B, EB-1, etc.)
• Bachelor's degree in Computer Science or Information Technology. In lieu of a degree, at least 9 years of experience in enterprise-wide software support
• 6+ years of experience in enterprise-wide software support with in-depth knowledge of software development methodologies
• Extensive knowledge of enterprise-wide applications and software platforms
• Experience managing software-as-a-service (SaaS) and enterprise-wide systems
• Expertise in configuring and setting up various enterprise-wide applications
• Experience applying security designs and principles to technology-based business solutions
• Experience leading teams and overseeing database management and maintenance
• Ability to develop and review complex custom queries using query and reporting tools
• Extensive knowledge of data management best practices and quality control processes
• Excellent analytical and problem-solving skills
• Excellent communication and interpersonal skills and experience collaborating with cross-functional teams and external vendors

Preferred Qualifications:

• Master's degree in Accounting, Tax, Computer Science, or related field, and 7 years' experience implementing tax technologies.
• Certifications in ITIL, Microsoft, and/or Oracle, ONESOURCE
• Experience implementing large, multidisciplinary projects with ERP systems co-integrated with vendor solution indirect tax systems (ideally, ONESOURCE, Corptax, Vertex, Avalara, Longview, MasterSAF, Tax One).
• International Indirect Tax vendor SaaS implementations and configurations.
• A broad understanding of tax accounting and major tax processes.
• Transformation of the operational elements to deliver evolving technologies in batch and real time.
• Audit Compliance and data content services platform management to optimize digital tax document storage.
• Skilled writing of Lean Specifications, and deployment of Oracle Cloud (RAPID) configurations.
• Enterprise Resource Planning (ERP) experience with Oracle.
• Evolution and support of tax in a digital world.
• Emerging tax processes in a digital environment; SaaS, PaaS, Cloud technologies, API services.
• Your career involves already an interest in Cloud technologies, solutioning, and data management.
• Excellent business writing skills.
• A natural skillset to resolve problems quickly and accurately.
• Ability to efficiently collect and record business requirements.
• Excellent time management skills.
• A desire to lead a team of people.
• Key foundation technologies supporting RPA (Robotic Process Automation), and AI (Artificial Intelligence).

Technical Skills:

• System Configuration
• Software Development Lifecyle (SDLC) Methodology
• Cloud Technologies & Platforms
• Data Analysis
• Data Modeling
• Data Warehousing & ETL Processes
• Reporting Tools
• Systems Security & Access Control

Travel: 10%