Lead, Technical Advertiser Solutions & Analytics

Snap; New York (NY); On-site; USD 142,000 - 214,000; Full time

Job summary

Snap is seeking a Manager, Technical Advertiser Solutions (TAS) to lead a global TAS function and partner with regional teams, SMC Sales, and Ad Product Quality. Based in NYC or on the West Coast, you will drive revenue and performance for advertisers on Snap while shaping our support strategy with scalable programs.

You will hire, mentor, and manage TAS consultants, oversee vendor networks, and use advanced analytics to optimize auction dynamics, measurement, and client outcomes across a global

Qualifications

• Bachelor’s degree or relevant experience in Marketing, Advertising, STEM, or related field.
• 8+ years experience in digital advertising, including technical troubleshooting, campaign optimization, and measurement.

Responsibilities

• Serve as the main point of contact for SMC sales teams, providing strategic partnership, case management, and operational planning across our ads ecosystem.
• Hire and manage a team of TAS consultants and coordinate support strategy with Scaled Operations and regional teams.
• Develop reactive and proactive support offerings for SMB clients to improve ads experience.
• Provide deep-dive analyses of auction marketplace performance to help partners succeed on Snap’s ads platform.
• Collaborate with SMC Sales, Data Science, Sales Ops and other teams to drive data-backed improvements to scaled support processes.
• Pilot proactive programs to resolve issues earlier in the client experience across ad platform and policy areas.
• Collect trends in support to inform Product and Engineering roadmaps.
• Coordinate with global vendors to oversee workflows and readiness.

Skills

Programmatic ad buying

Auction marketplace dynamics

Tracking pixels

Mobile measurement partners

Third-party measurement

Data analytics

Data visualization

Storytelling with data

Cross-functional collaboration

Education

Bachelor’s degree or relevant experience in Marketing, Advertising, STEM, or related field

Tools

Zendesk

Salesforce

CRM

Job description

Snap is seeking a Manager, Technical Advertiser Solutions (TAS) to lead a global TAS function and partner with regional teams, SMC Sales, and Ad Product Quality. Based in NYC or on the West Coast, you will drive revenue and performance for advertisers on Snap while shaping our support strategy with scalable programs.

You will hire, mentor, and manage TAS consultants, oversee vendor networks, and use advanced analytics to optimize auction dynamics, measurement, and client outcomes across a global