Lead Tech / Crew Chief

ServiceMaster Global Holdings, Inc.; Dearborn Heights (MI); On-site; USD 24,796 - 34,440; Full time

Benefits offered by this job

Bonus's

Overtime pay

Flexible Scheduling

Company Vehicle

Work/Life Balance

Job summary

A premier restoration company in Dearborn Heights is seeking motivated individuals for a Restoration Technician position. Ideal candidates should possess a high school diploma, a valid driver's license, and good communication skills. Responsibilities include managing disaster restoration tasks and delivering outstanding customer service. The role offers flexible scheduling, competitive pay ranging from $18 to $25 per hour, along with overtime and bonuses. Join a passionate team that values work-life balance and exceptional service.

Qualifications

• Valid driver's license and satisfactory driving record.
• Knowledge of disaster restoration or construction industry.
• Must be able to prioritize activities and meet deadlines.

Responsibilities

• Provide excellent customer service and communicate effectively with clients.
• Manage disaster restoration tasks and ensure timely completion.
• Train and manage others while demonstrating strong leadership.

Skills

Customer Service

Communication Skills

Problem-Solving

Education

High school graduate or equivalent

Tools

Xactimate

Job description

Overview

We are ServiceMaster A Premier Restoration Company. We Offer A Great Opportunity To The Right Motivated Individual!

Carpentry Experience is a Plus!

We do Disaster Restoration and Repair work.

Perks

• Bonus's
• Overtime pay
• Flexible Scheduling
• Our company offers the best Work/Life Balance Around
• Company Vehicle

Job Requirements

• High school graduate or equivalent
• Valid driver's license and satisfactory driving record
• Good verbal and written and communication skills
• Role models customer service expectations with home owners, adjusters, vendors etc.
• Knowledge of disaster restoration or construction industry
• Proficient with using mobile software to enter data
• Experience with using Xactimate is preferred but not required
• Must be able to prioritize activities and meet deadlines
• Experience in training and managing others
• Strong problem-solving skills
• Communicates customer issues, job activities with key company staff
• Certifications are preferred, but not required:
  • ASD – Applied Structural Drying Technician
  • FSRT – Fire & Smoke Restoration Technician
  • OCT – Odor Control Technician
  • WRT – Water Damage Restoration Technician

Physical Demands and Working Conditions

• Incumbent must be prepared to move up to 70 pounds often, by lifting, carrying, pushing, pulling, or otherwise repositioning objects.
• Stand and walk for extended periods of time. Lifting, squatting, crawling and crouching is required.
• Express or exchange ideas with others and receive and act on detailed information given.
• For safety reasons, respirators, which are used in certain situations, must be able to seal to your face.
• Be exposed to various inside and outside working conditions: The change of environment such as with or without air conditioning and heating.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. The Company reserves the right to modify this description in the future, with or without notice to the employee. This Job Description does not create an employment contract, implied or otherwise, and employment with the Company remains at will. These responsibilities are subject to possible modification to reasonably accommodate individuals with disabilities.

Compensation: $18-$25 hourly depending on experience, Plus Overtime and Bonus's

Built on a foundation of great brands and employees with a passion for service, our vision is to be the leading provider of essential services through empowered people, world-class customer service and convenient access. By joining ServiceMaster, you'll be part of a talented network of employees with a shared vision.

Our environment is a diverse community where successful people work together to achieve common goals.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to The ServiceMaster Company, LLC.

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Great Company Culture

Competitive pay

Exciting work that makes real differences in people’s lives