Lead, Teammate Relations - Retail

Under Armour, Inc.; Baltimore (MD); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Paid volunteer days

Merchandise discounts

401(k) matching

Maternity and parental leave

Health & fitness benefits

Job summary

Under Armour, Inc. in Baltimore is seeking a Lead, Teammate Relations - Retail to drive an inclusive workplace by investigating teammate concerns, guiding managers, and shaping employee relations practices across the retail organization.

The role collaborates with HR Partners and in-house counsel to resolve issues while upholding company values. The position is hybrid with four in-office days per week, based near the Baltimore HQ, and offers a base compensation in the stated range with total

Qualifications

• Bachelor's degree from four-year college or university.
• Minimum of 3 years of experience in a human resources function.
• Direct employee facing experience.

Responsibilities

• Lead investigations involving teammate complaints with minimal oversight.
• Prepare investigative summaries, assess facts, and policy considerations.
• Provide expert advice and coaching to leaders and HR partners on best practices and employment laws.
• Build partnerships with business leaders to address teammate relations needs.
• Support managers in performance improvement and corrective action processes.

Skills

Employee relations

Investigations

Coaching leaders

Policy guidance

Education

Bachelor's degree

Job description

Lead, Teammate Relations - Retail

Values & Innovation

At Under Armour, we are committed to empowering those who strive for more, and the company's values - Act Sustainably, Celebrate the Wins, Fight on Together, Love Athletes and Stand for Equality - serve as both a roadmap for our teams and the qualities expected of every teammate.

Our Values define and unite us, the beliefs that are the red thread that connects everyone at Under Armour. Our values are rallying cries, reminding us why we're here, and fueling everything we do.

Our pursuit of better begins with innovation and with our team's mission of being the best. With us, you get the freedom to go further - no matter your role. That means developing, delivering, and selling the state-of-the-art products and digital tools that make top performers even better.

Purpose of Role

The Teammate Relations Partner is a critical member of Under Amour’s Teammate Relations team. This team is responsible for developing and implementing an employee relations program to effectively and consistently deal with complaints, investigations, and performance issues to promote positive employee relations. Our goal is to gain a better understanding of team dynamics and provide solutions to improve team functioning. We proactively address systemic root cause issues that prevent us from meeting our organizational goals. We do that by leading focus groups, providing performance coaching, and looking into teammate complaints and concerns. We deal with complex, high-risk, and/or sensitive individual and team related issues, and make recommendations for solutions to address workplace issues with the goal of promoting an inclusive workplace that is free of discrimination and harassment.

Your Impact

• Directly leads investigations involving teammate complaints, workplace concerns, and organizational issues across assigned client groups with minimal oversight, except those involving executive leaders.
• Prepares investigative summaries and reports, assesses relevant facts, policy, precedent, teammate and business considerations, and makes recommendations on appropriate next steps.
• Provides expert advice, counsel, coaching, and consultation to leaders (Sr. Director and below) and HR Business Partners regarding teammate relations best practices, performance management, policies, workplace matters, and employment laws, in partnership with the Company’s In-house Employment Counsel as appropriate.
• Builds strategic partnerships with business leaders and HR Business Partners to understand business priorities, proactively identify teammate relations needs, and provide solutions that support teammate and business outcomes.
• Identifies trends and systemic root causes across assigned client groups and supports strategic solutions through leader capability building, team and individual interventions, change management efforts, and/or changes in strategic direction.
• Recommends internal and external services and resources to address identified gaps and support organizational objectives.
• Supports and coaches managers in developing, delivering, and monitoring Performance Improvement Plans and reviews teammate complaints or concerns regarding the performance management process.
• Serves as a mediator, as appropriate, to facilitate conflict resolution and address challenged team dynamics.
• Creates and delivers team interventions, including New Leader Assimilations, Focus Groups, Listening Sessions, and other interventions based on identified business or teammate needs.
• Conducts onsite and field engagement activities, as appropriate to the assigned client group, to assess the teammate experience, strengthen leader partnerships, identify emerging concerns and trends, and recommend appropriate interventions.
• Conducts exit interviews and analyzes exit survey data and other teammate feedback to identify trends and provide recommendations to strengthen the teammate experience and organizational culture.
• Supports and coaches managers in delivering and executing the corrective action process, including determining the appropriate approach based on the circumstances.
• Drives consistency in policy interpretation and application based on facts, trends, precedent, business context, and partnership across TMR, HR Business Partners, and applicable stakeholders.

Qualifications

• Bachelor's degree (B. A. or B.S.) from four-year college or university
• Minimum of 3 years of experience in a human resource function, preferably 1 year in an HRBP or Teammate Relations role
• Direct employee facing experience

Workplace Location

• Location: This individual must reside within commuting distance from our Baltimore (HQ) office.
• Work Schedule: This role follows a hybrid work schedule, requiring 4 days in-office per week.

Relocation

• No relocation provided

Base Compensation

$90,000.00-$120,000.00 USD

Most new hires fall within this range and have the opportunity to earn more over time. Initial placement within the salary range, however, is based on an individual's relevant knowledge, skills and experience for the position. UA is committed to helping our teammates succeed and advance in their careers. Base salary is only one component of our competitive Total Rewards package.

Benefits & Perks

• Paid "UA Give Back" Volunteer Days: Work alongside your team to support initiatives in your local community
• Under Armour Merchandise Discounts
• Competitive 401(k) plan matching
• Maternity and Parental Leave for eligible and FMLA-eligible teammates
• Health & fitness benefits, discounts and resources- We offer teammates across the country programs to promote physical activity and overall well-being

Our Commitment to Equal Opportunity

At Under Armour, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion or belief, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, family or paternal status and any other characteristic protected by applicable law. Under Armour seeks to recruit, develop and retain the most talented people representing a wide variety of backgrounds and perspectives. If a reasonable accommodation is needed to participate in the job application or interview process, please contact our Human Resources team via [e-mail].

Job Details

Location: Baltimore, MD, US, 21230

Business Unit: Corporate

Region: North America

Employee Class: Full Time

Employment Type: Salaried