Lead Systems Supervisor - Data & Billing Ops

Jackson; Kansas City (MO); Hybrid; USD 52,000 - 59,000; Full time

Job summary

Jackson in Kansas City, MO is seeking a Systems Supervisor to lead the Systems Administration Unit and coordinate critical data resources for the Collections department. You will oversee multiple projects, supervise analysts, and collaborate with Assessment and Finance to customize software and processes.

This role may involve 24-hour on-call for emergencies and overseeing payment/billing operations to ensure accurate and timely processing.

Qualifications

• Four years of progressively responsible experience in analytics, computer science, technology, or related field.
• Personnel management experience is preferred.

Responsibilities

• Direct the work of full-time Systems Administration Unit analyst positions.
• Assist in the design and control of the use of the Collections data resources.
• Coordinate with outside vendors for printing bills and receipts and customize software to meet department needs.
• Oversee transactions involving lock boxes and outside payment vendors; supervise programs and reports, including testing and billing processes.
• May be on 24-hour call for emergencies and oversee running of programs and reports as needed.

Skills

Analytics experience

Computer science background

Data technology experience

Personnel management

Education

Bachelor’s degree in Computer Science, Mathematics, Data Science or related field

Job description

Jackson in Kansas City, MO is seeking a Systems Supervisor to lead the Systems Administration Unit and coordinate critical data resources for the Collections department. You will oversee multiple projects, supervise analysts, and collaborate with Assessment and Finance to customize software and processes.

This role may involve 24-hour on-call for emergencies and overseeing payment/billing operations to ensure accurate and timely processing.