Lead Structured Cabling Technician

Feyen Zylstra; Kalamazoo (MI); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

paid time off

training and development

growth opportunities

safe work environment

great company culture

Job summary

Feyen Zylstra in Kalamazoo, MI is seeking a Lead Structured Cabling (Technology Infrastructure) Technician. You will supervise installations, troubleshoot issues, and provide onsite leadership to field technicians in commercial and industrial settings.

Safety, quality, and customer service drive our work. The ideal candidate has 5+ years in communications, knowledge of cabling standards (BICSI, ANSI, EIA/TIA), and the ability to travel regionally to project sites.

Qualifications

• 5+ years in the communications industry is required.
• Advanced knowledge of telecommunications, data, AV and network cabling.
• Proficient at reading blueprints and electrical schematics.
• Ability to informally lead others, including directing work and coaching for improvement.
• Demonstrated focus on safety, quality, customer service and goal attainment.

Responsibilities

• Lead and supervise cabling installations in commercial and industrial settings.
• Troubleshoot system issues and perform maintenance.
• Provide onsite leadership and support to technicians.
• Coordinate tasks and track progress on project sites.
• Ensure safety, quality and customer satisfaction on site.

Skills

Safety awareness

Leadership

Mentoring/Coaching

Problem solving

Communication

Multi-tasking

Relationship building

Travel readiness

Education

High School Diploma or GED

BICSI Technician certification

Job description

Feyen Zylstra is a team of hardworking doers and thinkers proud to use our brains and brawn to solve the complex problems associated with the design, installation, and maintenance of electrical and low voltage systems. We tend to work in industries like healthcare, industrial manufacturing, commercial, and data centers where our customer benefit most from our technical expertise and the experience we provide them.

We exist to have a positive impact on the lives of people. This starts with our FZers and a commitment to providing safe and energizing work environments, opportunities to learn and grow, and great pay and benefits. It then moves to our customers and a passion for helping them solve their most challenging problems. When we are successful in meeting the needs of our employees and our customers, we have the opportunity to have a positive impact well beyond ourselves in each of the communities where we live and work.

FZ is headquartered in Kalamazoo, Michigan and is focused on serving customers throughout Michigan, Tennessee, and the Carolinas.

FZ is looking for a Lead Structured Cabling (Technology Infrastructure) Technician for our Kalamazoo, MI branch. As an onsite project leader, this role ensures successful project completion by supervising installations, troubleshooting, and maintenance within commercial and industrial settings as well as providing onsite leadership and support to other Technicians.

What We’re Looking for:

• A Safe Worker. Safety is more than just a job requirement for you – it’s a non-negotiable. You understand the importance of safety and are committed to keeping yourself and those around you safe. You are diligent in flagging and communicating potential risks and unsafe conditions.
• A Tradesperson. You have worked hard to cultivate your craft and take pride in what you’re able to accomplish. You are a professional who is accurate, customer-focused, credible, and organized. You effectively manage your time and work well under pressure. You have the technical and mechanical aptitude needed to solve problems and perform your work efficiently and to quality standards.
• A Resource: People go to you for help because of your expertise. You leverage your experience and expertise to identify issues, determine a course of action, and present solutions. You assign tasks, track resources, and oversee progress. You’re known for being a knowledge source. You are ready and willing to plug in and help as needed.

• A Coach. You recognize that our crews in the field are our biggest asset. You take the time to train, develop, mentor, coach, and discipline employees in a respectful and thoughtful manner. People follow you because they know you care about them.
• A Problem Solver. Your skills include prioritization, delegation, risk assessment, communicating, and multi-tasking. When problems arise, things get off track, or an emergency presents itself, you roll up your sleeves to collaborate, direct, and get the job done.
• A Relationship Builder. Whether it’s with a customer, supplier, vendor, or coworker, you value the importance of relationships. You collaborate with others to resolve conflict. You treat others with respect. You appreciate differences. You communicate effectively.

Key Qualifications:

• High School Diploma or GED.
• 5+ years in the communications industry required.
• BICSI Technician certification preferred.
• Advanced knowledge of telecommunications, data, AV, network infrastructure cabling and components required.
• Maintain and reference industry standards including BICSI, ANSI, EIA/TIA, and local Low Voltage Code.
• Proficient in the use of Microsoft Word, Excel and Outlook or has the ability to learn technology and software.
• Skilled at reading and following blueprints and electrical schematics.
• Ability to informally lead others, including directing work and coaching for improvement.
• Demonstrated focus on safety, quality, customer service and goal attainment.
• Ability to travel regionally to project sites as needed.

We offer generous benefits, competitive compensation, paid time off, training and development, the opportunity for growth, a safe work environment, and the chance to work with a winning team in a great company culture. Candidates are required to pass a pre-employment drug screen. FZ is an Equal Opportunity Employer and considers applicants without regard to race, color, religion, sex, national origin, or other protected classes.