Lead Store Clerk (7156)

SALVATION ARMY CORP; Morehead City (NC); On-site; USD 13,922 - 19,828; Full time

Job summary

SALVATION ARMY CORP in Morehead City, NC is seeking a full-time Store Clerk to support daily operations in the NSC-Morehead City Family Store. The role focuses on customer service, register operations, and ensuring a neat, safe shopping environment.

The successful candidate will have a High School Diploma or GED and prior retail, cashier, and customer service experience; training will be provided to handle donations, pricing, and store policies.

Qualifications

• High school diploma or GED is required or preferred.
• Experience in retail, cashier work, and customer service is advantageous.

Responsibilities

• Acts as the lead store clerical presence when needed, including opening/closing the Family Store.
• Rings up sales, collects and counts cash, prepares receipts, and balances cash drawer.
• Maintains store cleanliness, displays, and general orderliness of the sales floor and cash wrap area.
• Responds to customer questions about pricing and store policies; assists with donations and tax receipts.
• Performs other related store tasks as required.

Skills

Customer service

Cashier

Retail experience

Education

High School Diploma / GED

Job description

Job Details

Job Location: NSC-Morehead City Family Store - MOREHEAD CITY, NC 28557

Position Type: Full Time Regular

Education Level: High School Diploma/GED

Salary Range: $12.25 - $12.25

Job Category: Store

Supervisory Responsibilities (25%)

Acts as the lead store clerk in the Family Store; opens and closes the Family Store; trains and instructs employees and volunteers in the proper methods and procedures; informs supervisor of any staff issues requiring attention.

Customer Service (50%)

• Assists customers purchasing items from The Salvation Army by ringing-up sales utilizing a cash register; collects monies, counts change and prepares receipts; prepares and packages purchased items; prepares and balances the cash drawer and runs routine register print-outs; prepares and delivers bank deposits; ensures the security and accountability of all cash register funds and sales records in accordance with established operating procedures.
• Assists customers by explaining store policy and responding to questions regarding the pricing and/or purchasing of items; ensures that all customers visiting the store have a pleasant experience.
• Assists customers who are donating items to The Salvation Army; directs customers to the proper loading/unloading area, assists with hauling donations to the storage area; prepares and provides tax receipts as needed.
• Answers the store telephone in a tactful and courteous manner; assists customers by responding to questions and providing directions and/or general information; may schedule and record donation pickups.

Store Orderliness and Cleanliness (25%)

• Maintains the neatness and security of the cash register area; ensures that forms, bags, etc. are adequately stocked.
• Places and arranges items in the store as directed; checks all store displays to ensure that items are maintained and displayed in a neat and orderly manner; rotates and/or rearranges stock as directed; returns items to the proper location after customer's have handled.
• Cleans all display racks and shelves; sweeps and mops floors; cleans windows and mirrors; ensures that the store is maintained in a clean and inviting manner.

Other Responsibilities:

• Inspects donated items to ensure they can be used according to established policies and procedures.
• Assists in pricing and tagging items in the store in accordance with established procedures.
• Assists customers in carrying purchased/donated items in/out of the store.
• Performs other related work as required

Qualifications

High school diploma or G.E.D. and experience working in a retail store preferred and one year prior retail, cashier and customer service experience.