Store Helper (7318)

The Salvation Army; Morehead City (NC); On-site; USD 11,000 - 16,000; Part time

Job summary

The Salvation Army Morehead City Family Store in Morehead City, NC is seeking a part-time store associate to receive, price, and display donated items and assist customers.

The role involves maintaining order in the store and sorting room, answering questions about pricing, and helping with donation drop-offs and tax receipts.

No formal education or experience is required; physical duties include standing, walking, and lifting up to 75 lbs; training provided.

Qualifications

• No formal education or experience required.
• Knowledge of basic math helps with pricing.
• Ability to read and write English clearly.

Responsibilities

• Maintain neatness and security of the cash register area and stockroom; keep forms and bags stocked; clean floors and work areas.
• Assist customers with pricing questions and store policies; ensure a pleasant shopping experience; provide donation receipts when needed.
• Receives, inspects, sorts, and prices donated items; tags items; prepares items for display and packaging for donation transport.
• Performs other duties as assigned.

Skills

Customer service

Mathematics basics

Teamwork

English communication

Education

No formal education or experience required

Job description

Job Details

Job Location: NSC-Morehead City Family Store - MOREHEAD CITY, NC 28557
Salary Range: $10.10 - $10.10
Job Category: Store

Job Summary

Receives, sorts, prices and prepares donated items for display in the store; determines suitability and pricing of items based on established standards; assists in maintaining the orderliness and cleanliness of the store and sorting room area; assists store customers in donating and selecting store items; responds to customer questions.

Essential Functions

This job description should not be interpreted as all inclusive. It is intended to identify the essential functions and requirements of this position. The incumbent may be requested to perform job-related responsibilities and tasks other than those stated in this job description.

Store and Sorting Room Orderliness and Cleanliness Responsibilities (50%)

• Maintains the neatness and security of the cash register area; ensures that forms, bags, etc. are adequately stocked; maintains warehouse area in a neat and orderly manner; cleans floors, tables and work areas.
• Places and arranges items in the store as directed; checks all store displays to ensure that items are maintained and displayed in a neat and orderly manner; rotates and/or rearranges stock as directed; returns items to the proper location after customers have handled.
• Cleans all display racks and shelves; sweeps and mops floors; cleans windows and mirrors; ensures that the store is maintained in a clean and inviting manner.

Customer Service Responsibilities (30%)

• Assists customers by explaining store policy and responding to questions regarding the pricing and/or purchasing of items; ensures that all customers visiting the store have a pleasant experience.
• Assists customers who are donating items to The Salvation Army; directs customers to the proper loading/unloading area; assists with hauling donations to the storage area as needed; prepares and provides tax receipts as needed.
• Answers the store telephone in a tactful and courteous manner; assists customers by responding to questions and providing directions and/or general information; may schedule and record donation pick-ups.

Sorting Room Responsibilities (20%)

• Receives, inspects, sorts, and prices donated items such as clothes, shoes, household items, bric-a-brac, etc. according to the category and condition; selects items suitable for store display and distributes same to appropriate area for further sorting and/or pricing; discards items in accordance with established procedures.
• Tags items with specially coded tickets and/or prices in accordance with established procedures; hangs clothes on hangers and places same on clothes racks.
• Packs items in boxes and marks boxes accordingly; assists in transporting boxes to appropriate storage area; lifts and carries items to the appropriate destination for further processing, storage or displaying in store.
• Prepares non-suitable clothes for the baler.

Other Responsibilities

• Inspects donated items to ensure they can be used according to established policies and procedures.
• Performs other duties as assigned.

Materials and Equipment

• Hand Truck
• General Office Equipment
• Pricing Equipment

Knowledge, Skills and Abilities

• Knowledge of effective customer service techniques.
• Knowledge of the principles and practices of basic mathematics.
• Ability to work effectively and cooperatively with co-workers.
• Ability to present a positive and professional image of The Salvation Army.
• Ability to prepare and maintain reports in an accurate, complete, and timely manner.
• Ability to work independently and with limited supervision.
• Ability to meet attendance requirements.
• Ability to read, write and communicate the English language effectively.
• Ability to perform continuous walking, stooping, standing, and some climbing.

Education and Experience

No formal education or experience required.

Certifications

None.

Physical Requirements/Working Conditions

• Ability to meet attendance requirements.
• Ability to read, write and communicate the English language effectively.
• Ability to perform continuous walking, stooping, standing, and some climbing.
• Duties are usually performed standing. Standing may be relieved by brief or occasional periods of sitting.
• Moderate physical effort required associated with sitting, walking, standing, lifting, bending, reaching, twisting, pushing, pulling, and carrying light to heavy objects (up to 75 lbs.) frequently.
• Work is sometimes performed in a normal store where there are little or no physical discomforts associated with changes in weather or discomforts associated with noise, dust, dirt, and the like.
• Work is sometimes performed in a normal warehouse environment where there are physical discomforts associated with changed in weather or discomforts associated with noise, dust, dirt, and the like.