Lead Store Clerk

The Salvation Army; Raleigh (NC); On-site; USD 26,000 - 36,000; Full time

Job summary

The Salvation Army is seeking a full-time store clerk for the Family Store in Raleigh. In this role, you will assist customers, manage donations, and operate the cash register with accuracy, balance cash drawers, and prepare deposits.

You will maintain clean, organized displays and respond to inquiries to ensure a pleasant shopping experience. Responsibilities include opening/closing, processing transactions, handling donations, and providing courteous information to customers while maintaining

Qualifications

• High School diploma or GED and one year prior experience working in a retail store.
• Equivalent combination of training and experience which provides the required knowledge, skills, and abilities.
• Ability to read, write, and communicate the English language.

Responsibilities

• Lead the Family Store operations, opening and closing duties.
• Assist customers with donating, selecting, and purchasing items.
• Operate and balance the cash register and prepare deposits.
• Maintain security and accountability of cash register funds and sales records.
• Explain store policy and assist customers with pricing and buying decisions.
• Answer store telephone politely and provide directions or general information.
• Keep display racks clean and well-stocked; sweep and mop floors; clean windows and mirrors.

Skills

Customer service

Cash handling

Teamwork

Communication

Education

High School diploma or GED

Tools

Cash register

Job description

ABOUT THIS OPPORTUNITYSchedule/Hours: Full-time, Monday – Friday days and some SaturdaysThis position is responsible for:Act as the lead store clerk and assist with opening and closing the Family Store. Assists store customers in donating, selecting, and purchasing store items; operates and maintains a cash register; responds to customers’ questions; maintains the cleanliness and orderliness of the store displays; ensures the security of store items and the cash registerKey Responsibilities:Prepares and balances the cash drawer and runs routine register print-outs; prepares and delivers bank deposits; ensures the security and accountability of all cash register funds and sales records in accordance with established operating procedures.Maintains the neatness and security of the cash register area; ensures that forms, bags, etc. are adequately stocked.Assists customers by explaining store policy and responding to questions regarding the pricing and/or purchasing of items; ensures that all customers visiting the store have a pleasant experience.Answers the store telephone in a tactful and courteous manner; assists customers by responding to questions and providing directions and/or general information; may schedule and record donation pick-ups.Cleans all display racks and shelves; sweeps and mops floors; cleans windows and mirrors; ensures that the store is maintained in a clean and inviting manner.Physical Requirements and Working Conditions:Ability to meet attendance requirements.Ability to read, write, and communicate the English language.Ability to operate a cash register.Ability to perform routine mathematical computations and count change.Ability to perform frequent walking and/or standing, kneeling, or squatting relieved by lesser periods of sitting.Work is performed in a normal store environment where there are little or no physical discomforts associated with changes in weather.Employee Benefits:Health Insurance, including medical, vision, dental, and hearingPaid Time OffRetirement Savings Plan AvailableVoluntary Life Insurance and more!WHAT WE ARE LOOKING FOR IN YOUHigh School diploma or G.E.D. and one year prior experience working in a retail store orAny equivalent combination of training and experience which provides the required knowledge, skills, and abilities.Equal Opportunity Employer: Veterans, Disabled