Lead Starbucks Department Manager: Customer Experience & Operations

Albertsons Companies; Hermiston (OR); Sur place; USD 25 000 - 36 000; Plein temps

Avantages offerts par ce poste

Competitive wages

Associate discounts

Health & 401k

Paid time off

Training & development

Inclusive work environment

Résumé du poste

Albertsons Companies in Hermiston, OR, is seeking a Starbucks Department Manager to oversee daily department operations, drive customer service, and ensure food safety and Starbucks standards. You will lead hiring, training, and coaching, coordinate workflow, and manage inventory to support sales budgets in a fast-paced retail cafe setting.

You will also collaborate with store teams and vendors, ensuring consistent service while maintaining regulatory compliance across shifts.

Qualifications

• Strong customer-service focus with a professional team presence.
• Effective communication, coaching, and collaboration skills.
• Strong organization, time management, and planning abilities.
• Ability to remain steady in fast-paced, high-volume environments.

Responsabilités

• Oversee daily Starbucks Department operations, ensuring strong customer service and operational consistency.
• Support hiring, training, coaching, and development of Starbucks associates.
• Maintain a customer-first environment and respond to service needs and concerns appropriately.
• Coordinate daily activities and responsibilities to support smooth workflow and service levels.
• Maintain calm, consistent operations during high-volume periods.
• Execute company and Starbucks programs, policies, and procedures.
• Ensure compliance with food safety, sanitation, and product handling standards.
• Manage ordering, inventory levels, product rotation, and storage.
• Support department sales, budgeting, and expense management.
• Maintain accurate communication with vendors, store management teams, and community partners.
• Complete required reporting and administrative responsibilities.

Connaissances

Customer service

Team leadership

Operations management

Communication

Description du poste

Albertsons Companies in Hermiston, OR, is seeking a Starbucks Department Manager to oversee daily department operations, drive customer service, and ensure food safety and Starbucks standards. You will lead hiring, training, and coaching, coordinate workflow, and manage inventory to support sales budgets in a fast-paced retail cafe setting.

You will also collaborate with store teams and vendors, ensuring consistent service while maintaining regulatory compliance across shifts.