Cafe Department Manager - Customer Experience & Ops Lead

Albertsons Companies; Eugene (OR); Sur place; USD 60 000 - 80 000; Plein temps

Avantages offerts par ce poste

Competitive wages paid weekly

Associate discounts

Health and financial well-being (Med/D

Time off (vacation, holidays, sick pay

Leaders invested in your training, and

Résumé du poste

Albertsons Companies is seeking a Starbucks Department Manager to oversee daily department operations, ensuring top-notch customer service, product quality, and consistent execution of Starbucks standards. You will support hiring, training, and development of associates while maintaining strong inventory controls and adherence to food safety procedures.

The role emphasizes team leadership, operational discipline, and collaboration with store management to achieve sales and financial goals in a

Qualifications

• Candidate has strong customer-service focus with a professional team presence.
• Excellent communication, coaching and collaboration skills.
• Strong organization, time management and planning abilities.
• Ability to remain steady in fast-paced, high-volume environments.

Responsabilités

• Oversee daily Starbucks Department operations, ensuring strong customer service and operational consistency.
• Support hiring, training, coaching, and development of Starbucks associates.
• Maintain a customer-first environment and respond to service needs and concerns appropriately.
• Coordinate daily activities and responsibilities to support smooth workflow and service levels.
• Maintain calm, consistent operations during high-volume periods.
• Execute company and Starbucks programs, policies, and procedures.
• Ensure compliance with food safety, sanitation, and product handling standards.
• Manage ordering, inventory levels, product rotation, and storage.
• Support department sales, budgeting, and expense management.
• Maintain accurate communication with vendors, store management teams, and community partners.
• Complete required reporting and administrative responsibilities.

Connaissances

Customer-service

Communication skills

Organization & planning

Calm under pressure

Outils

Store systems

Ordering tools

Basic computer applications

Description du poste

Albertsons Companies is seeking a Starbucks Department Manager to oversee daily department operations, ensuring top-notch customer service, product quality, and consistent execution of Starbucks standards. You will support hiring, training, and development of associates while maintaining strong inventory controls and adherence to food safety procedures.

The role emphasizes team leadership, operational discipline, and collaboration with store management to achieve sales and financial goals in a