Lead SRE Engineer

MACHINE LEARNING TECHNOLOGIES LLC; Cleveland (OH); On-site; USD 89,000 - 126,000; Full time

Job summary

MACHINE LEARNING TECHNOLOGIES LLC is hiring a Lead Site Reliability Engineer in Cleveland, OH. The role focuses on optimizing IT products, services, and systems, automating administration and monitoring, and leading the design of scalable, reliable solutions across environments.

You will mentor teams on reliability, observability, and incident management. The position requires deep experience in SRE, software/devOps, and cloud-native architectures (Azure, Kubernetes).

Qualifications

• Bachelor's degree in CS or Information Systems or 9+ years of related experience.
• Experience with production systems monitoring, logging, observability, and incident response.
• Automation and scripting to improve reliability and efficiency.

Responsibilities

• Optimize IT products, services, systems, and digital products with health metrics.
• Develop automated deployment, administration, monitoring, and operations tools.
• Define SLIs/SLOs/SLAs and drive optimization plans.

Skills

Analytical thinking and problemSolving

Monitoring and incident response

Automation and scripting

Cross-functional collaboration

Education

Bachelor's degree in CS or Information Systems

Tools

Microsoft Azure

Kubernetes

CI/CD pipelines

Infrastructure as Code

Job description

Job ID

J54903

Job Title

Lead SRE Engineer

Location

Cleveland, OH

Duration

12 Months + Extension

Domain Exposure

Retail

Client

To Be Discussed Later

Employment Type

W-2, 1099, C2C

Work Authorization

US Citizen, Green Card, H-1B, OPT-EAD, CPT, Other

Bill Rate

$78/hour (C2C)

Job Summary

The Lead Site Reliability Engineer role is responsible for optimizing the organization's IT products, services, systems, and digital products. The incumbent works to develop customized solutions to automate the administration, monitoring, and operation of business-critical applications and services, supervises tests for resiliency, redundancy, and failover to ensure uptime, and troubleshoots potential issues to ensure that IT products, services, systems, and digital products are running efficiently and effectively. In addition, the role is responsible for leading the design and implementation of scalable and reliable application and service solutions that can run across multiple environments and technologies. The incumbent fosters a culture of collaboration between cross-functional departments, including development teams, infrastructure teams, and support organizations, to enhance and improve system operability and provide training and knowledge transfer to team members. The role is also responsible for implementing leading practices and emerging technologies that will drive additional efficiencies across the IT organization. The role is also responsible for overseeing project planning, cost analysis, and vendor comparisons when assessing potential solutions and implementing technology and operational improvements.

Responsibilities

• Optimize IT products, services, systems, and digital products by proactively analyzing application, service, and operational health metrics to identify potential inefficiencies and thereby ensuring improvements in performance, availability, and reliability.
• Develop customized solutions to automate the deployment, administration, monitoring, and operation of applications and services and train other team members on the use of automation tools.
• Develop a formal process for continuously reviewing and monitoring system SLIs, SLOs, SLAs, and OKRs and build optimization plans to address areas of improvement.
• Foster a culture of collaboration between cross-functional teams to ensure improvement in IT products, services, systems, and digital products.
• Optimize the use of applications, services, integrations, observability tools, infrastructure components, and load-balancing technologies by tracking performance, identifying potential issues, and ensuring optimal operation.
• Lead efforts to continuously improve application and service reliability, performance, resiliency, observability, and operational readiness and take steps to mitigate potential issues.
• Evaluate application and service requirements, lead cross-functional implementation teams, and conduct post-implementation reviews to share lessons learned from the project.
• Create detailed implementation plans for the integration of new technologies, products, and services into the existing environment that will improve application and service resilience, performance, and reduce costs.
• Provide leadership and knowledge-sharing to mentor engineers on reliability engineering, observability, automation, incident management, and operational excellence practices and assess their effectiveness.

Required Qualifications

• Bachelor's degree in Computer Science or Information Systems, or in lieu of a degree, at least 9 years of experience in the field of site reliability engineering
• 6+ years of experience in Site Reliability Engineering, Software Engineering, DevOps Engineering, Platform Engineering, Systems Engineering, or a related technical discipline.
• Experience supporting and operating production applications, services, or enterprise technology platforms.
• Experience with monitoring, logging, observability, and incident response practices.
• Experience utilizing automation, scripting, or tooling to improve reliability, operational efficiency, and supportability.
• Experience collaborating with cross-functional teams to troubleshoot, resolve, and prevent production issues.
• Strong analytical and problem-solving skills
• Must be at least (18) eighteen years of age.

Preferred Qualifications

• Experience supporting customer-facing or business-critical digital products and services at a global level.
• Experience establishing and managing Service Level Indicators (SLIs), Service Level Objectives (SLOs), and Service Level Agreements (SLAs).
• Experience leading major incident response, root cause analysis, and post-incident reviews.
• Experience with cloud-native architecture (Microsoft Azure, AWS, Kubernetes, etc.)
• Experience implementing observability, alerting, and operational excellence practices.
• Experience with CI/CD pipelines and Infrastructure as Code (IaC).
• Experience driving reliability, resiliency, and performance improvements in distributed systems.
• Experience with leadership and executive-level communication.
• Microsoft Certified: Azure Solutions Architect Expert
• Relevant Site Reliability Engineering, Azure, Cloud, DevOps, or Platform Engineering certifications

Technical Skills

• Monitoring and Logging
• Automation and Scripting
• Reliability Engineering
• Incident Management
• Application and Service Operations
• Performance and Capacity Management
• Microsoft Azure
• Kubernetes
• Application Performance Monitoring
• Observability and Telemetry
• Infrastructure as Code
• Distributed Systems
• API and Integration Technologies
• DevOps Practices

Equal Opportunity Employer

We are an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, national origin, citizenship/ immigration status, veteran status, or any other status protected under federal, state, or local law.