Lead SRE Engineer

INSPYR Solutions; Cleveland (OH); On-site; USD 140,000 - 165,000; Full time

Job summary

INSPYR Solutions seeks a Lead Site Reliability Engineer for our Cleveland headquarters, onsite. You will optimize IT products, services, systems, and digital products, lead reliability initiatives, and drive automation across multi-environment deployments.

The role demands strong SRE and cloud/DevOps expertise with a focus on uptime. You will mentor engineers, oversee incident response, and collaborate with cross-functional teams to implement scalable, cost-efficient solutions.

Qualifications

• Bachelor's degree in Computer Science or Information Systems or 9+ years in field
• 9+ years of Site Reliability/DevOps related experience
• Experience with monitoring, logging, observability, and incident response
• Automation, scripting, or tooling to improve reliability and efficiency
• Experience with cross-functional teams to troubleshoot production issues
• Must be legally authorized to work without visa sponsorship now or in future

Responsibilities

• Optimize IT products, services, systems, and digital products to improve performance, availability, and reliability
• Develop automation for deployment, administration, monitoring, and operation of applications and services
• Define and monitor SLIs, SLOs, SLAs, and OKRs and build optimization plans
• Lead cross-functional teams to implement reliability improvements
• Mentor engineers on reliability, observability, incident management, and operations

Skills

9+ years SRE experience

Monitoring, logging, observability

Automation and scripting

Cross-functional collaboration

Analytical and problem-solving

US citizen or GC holder

Education

Bachelor's degree in Computer Science or Information Systems

Tools

Microsoft Azure

Kubernetes

CI/CD pipelines

Infrastructure as Code

Job description

Title:Lead Site Reliability Engineer
Location: Cleveland, OH(onsite)
Duration: Direct Hire
Compensation: $140-165k
Work Requirements: US Citizen, GC Holders

Job Description
The Lead Site Reliability Engineer role is responsible for optimizing the organization's IT products, services, systems, and digital products. The incumbent works to develop customized solutions to automate the administration, monitoring, and operation of business-critical applications and services, supervises tests for resiliency, redundancy, and failover to ensure uptime, and troubleshoots potential issues to ensure that IT products, services, systems, and digital products are running efficiently and effectively. In addition, the role is responsible for leading the design and implementation of scalable and reliable application and service solutions that can run across multiple environments and technologies. The incumbent fosters a culture of collaboration between cross-functional departments, including development teams, infrastructure teams, and support organizations, to enhance and improve system operability and provide training and knowledge transfer to team members. The role is also responsible for implementing leading practices and emerging technologies that will drive additional efficiencies across the IT organization. The role is also responsible for overseeing project planning, cost analysis, and vendor comparisons when assessing potential solutions and implementing technology and operational improvements.

Responsibilities

WHAT THE ROLE WILL DO:

• Optimize IT products, services, systems, and digital products by proactively analyzing application, service, and operational health metrics to identify potential inefficiencies and thereby ensuring improvements in performance, availability, and reliability.
• Develop customized solutions to automate the deployment, administration, monitoring, and operation of applications and services and train other team members on the use of automation tools.
• Develop a formal process for continuously reviewing and monitoring system SLIs, SLOs, SLAs, and OKRs and build optimization plans to address areas of improvement.
• Foster a culture of collaboration between cross-functional teams to ensure improvement in IT products, services, systems, and digital products.
• Optimize the use of applications, services, integrations, observability tools, infrastructure components, and load-balancing technologies by tracking performance, identifying potential issues, and ensuring optimal operation.
• Lead efforts to continuously improve application and service reliability, performance, resiliency, observability, and operational readiness and take steps to mitigate potential issues.
• Evaluate application and service requirements, lead cross-functional implementation teams, and conduct post-implementation reviews to share lessons learned from the project.
• Create detailed implementation plans for the integration of new technologies, products, and services into the existing environment that will improve application and service resilience, performance, and reduce costs.
• Provide leadership and knowledge-sharing to mentor engineers on reliability engineering, observability, automation, incident management, and operational excellence practices and assess their effectiveness.

This position is not hybrid/remote and will be located at our Cleveland Headquarters office.

This position is not eligible for sponsorship for work authorization now or in the future, including conversion to H1-B visa.

Job duties include contact with other employees and access confidential and proprietary information and/or other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's staff, employees, and business relationships.

Must be eighteen years or older

Qualifications

Required Qualifications:

• Bachelor's degree in Computer Science or Information Systems, or in lieu of a degree, at least 9 years of experience in the field of site reliability engineering
• 6+ years of experience in Site Reliability Engineering, Software Engineering, DevOps Engineering, Platform Engineering, Systems Engineering, or a related technical discipline.
• Experience supporting and operating production applications, services, or enterprise technology platforms.
• Experience with monitoring, logging, observability, and incident response practices.
• Experience utilizing automation, scripting, or tooling to improve reliability, operational efficiency, and supportability.
• Experience collaborating with cross-functional teams to troubleshoot, resolve, and prevent production issues.
• Strong analytical and problem-solving skills
• Must be at least (18) eighteen years of age
• Must be legally authorized to work in the country of employment without now or in the future requiring sponsorship for employment visa status (e.g., OPT, CPT, H1B, EB-1, etc.
• Preferred Qualifications:
• Experience supporting customer-facing or business-critical digital products and services at a global level.
• Experience establishing and managing Service Level Indicators (SLIs), Service Level Objectives (SLOs), and Service Level Agreements (SLAs).
• Experience leading major incident response, root cause analysis, and post-incident reviews.
• Experience with cloud-native architecture (Microsoft Azure, AWS, Kubernetes, etc.)
• Experience implementing observability, alerting, and operational excellence practices.
• Experience with CI/CD pipelines and Infrastructure as Code (IaC).
• Experience driving reliability, resiliency, and performance improvements in distributed systems.
• Experience with leadership and executive-level communication.
• Microsoft Certified: Azure Solutions Architect Expert
• Relevant Site Reliability Engineering, Azure, Cloud, DevOps, or Platform Engineering certifications

Technical Skills:

• Monitoring and Logging
• Automation and Scripting
• Reliability Engineering
• Incident Management
• Application and Service Operations
• Performance and Capacity Management
• Microsoft Azure
• Kubernetes
• Application Performance Monitoring
• Observability and Telemetry
• Infrastructure as Code
• Distributed Systems
• API and Integration Technologies
• DevOps Practices

About INSPYR Solutions

Technology is our focus and quality is our commitment. As a national expert in delivering flexible technology and talent solutions, we strategically align industry and technical expertise with our clients' business objectives and cultural needs. Our solutions are tailored to each client and include a wide variety of professional services, project, and talent solutions. By always striving for excellence and focusing on the human aspect of our business, we work seamlessly with our talent and clients to match the right solutions to the right opportunities. Learn more about us at inspyrsolutions.com.

INSPYR Solutions provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, or any other protected status. INSPYR Solutions complies with all applicable laws governing nondiscrimination in employment in every location in which the company has facilities.

Applicants requiring reasonable accommodation during the application or interview process should contact [e-mail] for assistance.

Information collected and processed through your application with INSPYR Solutions (including any job applications you choose to submit) is subject to INSPYR Solutions' Privacy Policy and INSPYR Solutions' AI and Automated Employment Decision Tool Policy: https://www.inspyrsolutions.com/policies/. By submitting an application, you are consenting to being contacted by INSPYR Solutions through phone, email, or text.

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