Lead SRE Engineer

Ethereum Technologies LLC; Cleveland (OH); On-site; USD 89,000 - 126,000; Full time

Job summary

Ethereum Technologies in Cleveland, OH seeks a Lead Site Reliability Engineer to optimize IT products and automate operations across environments. You will lead reliability initiatives, drive observability, and mentor teams to improve uptime and efficiency.

The role emphasizes cross-functional collaboration with development and infrastructure teams, implementing best practices, and guiding cost and vendor assessments for scalable solutions.

Qualifications

• Experience with production systems and services.
• Strong monitoring, logging, observability and incident response.
• Automation and scripting to improve reliability and efficiency.
• Ability to lead cross-functional teams and communicate effectively.

Responsibilities

• Optimize IT products and services for uptime and performance.
• Automate deployment, monitoring, and operation of applications.
• Develop plans for SLIs, SLOs, SLAs and OKRs and drive improvements.
• Mentor engineers in reliability engineering and incident management.
• Oversee project planning, cost analysis, and vendor comparisons.

Skills

Monitoring

Observability

Automation scripting

Incident response

Cross-functional collaboration

Reliability improvement

Troubleshooting

Problem solving

SRE fundamentals

Education

9+ years in SRE/related

Tools

Cloud platforms (Azure/AWS)

Kubernetes

CI/CD pipelines

IaC tooling

Job description

Job Title:Lead SRE Engineer
Location: Cleveland, OH
Duration: 12 Months + Extension
Bill Rate: $78/hour (C2C)
Job Type: W-2, 1099, C2C
Client: To Be Discussed Later
Work Authorization: US Citizen, Green Card, OPT-EAD, CPT, H-1B, H4-EAD, Other

Job Summary

The Lead Site Reliability Engineer role is responsible for optimizing the organization's IT products, services, systems, and digital products. The incumbent works to develop customized solutions to automate the administration, monitoring, and operation of business-critical applications and services, supervises tests for resiliency, redundancy, and failover to ensure uptime, and troubleshoots potential issues to ensure that IT products, services, systems, and digital products are running efficiently and effectively. In addition, the role is responsible for leading the design and implementation of scalable and reliable application and service solutions that can run across multiple environments and technologies. The incumbent fosters a culture of collaboration between cross-functional departments, including development teams, infrastructure teams, and support organizations, to enhance and improve system operability and provide training and knowledge transfer to team members. The role is also responsible for implementing leading practices and emerging technologies that will drive additional efficiencies across the IT organization. The role is also responsible for overseeing project planning, cost analysis, and vendor comparisons when assessing potential solutions and implementing technology and operational improvements.

Responsibilities

WHAT THE ROLE WILL DO

• Optimize IT products, services, systems, and digital products by proactively analyzing application, service, and operational health metrics to identify potential inefficiencies and thereby ensuring improvements in performance, availability, and reliability.
• Develop customized solutions to automate the deployment, administration, monitoring, and operation of applications and services and train other team members on the use of automation tools.
• Develop a formal process for continuously reviewing and monitoring system SLIs, SLOs, SLAs, and OKRs and build optimization plans to address areas of improvement.
• Foster a culture of collaboration between cross-functional teams to ensure improvement in IT products, services, systems, and digital products.
• Optimize the use of applications, services, integrations, observability tools, infrastructure components, and load-balancing technologies by tracking performance, identifying potential issues, and ensuring optimal operation.
• Lead efforts to continuously improve application and service reliability, performance, resiliency, observability, and operational readiness and take steps to mitigate potential issues.
• Evaluate application and service requirements, lead cross-functional implementation teams, and conduct post-implementation reviews to share lessons learned from the project.
• Create detailed implementation plans for the integration of new technologies, products, and services into the existing environment that will improve application and service resilience, performance, and reduce costs.
• Provide leadership and knowledge-sharing to mentor engineers on reliability engineering, observability, automation, incident management, and operational excellence practices and assess their effectiveness.

Required Qualifications

• Bachelor's degree in Computer Science or Information Systems, or in lieu of a degree, at least 9 years of experience in the field of site reliability engineering
• 6+ years of experience in Site Reliability Engineering, Software Engineering, DevOps Engineering, Platform Engineering, Systems Engineering, or a related technical discipline.
• Experience supporting and operating production applications, services, or enterprise technology platforms.
• Experience with monitoring, logging, observability, and incident response practices.
• Experience utilizing automation, scripting, or tooling to improve reliability, operational efficiency, and supportability.
• Experience collaborating with cross-functional teams to troubleshoot, resolve, and prevent production issues.
• Strong analytical and problem-solving skills
• Must be at least (18) eighteen years of age.

Preferred Qualifications

• Experience supporting customer-facing or business-critical digital products and services at a global level.
• Experience establishing and managing Service Level Indicators (SLIs), Service Level Objectives (SLOs), and Service Level Agreements (SLAs).
• Experience leading major incident response, root cause analysis, and post-incident reviews.
• Experience with cloud-native architecture (Microsoft Azure, AWS, Kubernetes, etc.)
• Experience implementing observability, alerting, and operational excellence practices.
• Experience with CI/CD pipelines and Infrastructure as Code (IaC).
• Experience driving reliability, resiliency, and performance improvements in distributed systems.
• Experience with leadership and executive-level communication.
• Microsoft Certified: Azure Solutions Architect Expert
• Relevant Site Reliability Engineering, Azure, Cloud, DevOps, or Platform Engineering certifications

We are an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, national origin, citizenship/ immigration status, veteran status, or any other status protected under federal, state, or local law.