Lead Solution Manager - Parametric

Morgan Stanley; Boston (MA); Hybrid; USD 120,000 - 180,000; Full time

Job summary

Parametric, part of Morgan Stanley Investment Management, is seeking a Lead Solution Manager to shape and maintain cross-functional technology solutions for strategic accounts. You will collaborate across business, clients, and technology to define solution vision, intent, and a capability roadmap, while guiding architecture discussions and delivery priorities.

You will engage with stakeholders to elicit requirements, design collaborative workshops, and translate user needs into actionable

Qualifications

• Experience in leading solution management or product management roles.
• Ability to define solution vision and a roadmap.
• Strong analytical and problem-solving skills.
• Experience collaborating with architecture and development teams.

Responsibilities

• Communicate effectively - both verbally and written - with technology and business partners to include strong discussion, debate and listening skills and the ability to look beyond obvious answers to understand impacts.
• Creatively design workshops and user sessions by identifying suitable participants, being clear about outcomes and approaches (interviews, online whiteboarding, surveys, card sorting, etc.)
• Ability to empathically understand and articulate user needs
• Analyze data gathered through user/stakeholder interactions and apply design thinking to draw out goals/business needs/problem statement/opportunity to be addressed, workflows/user journeys, personas and high-level solution outline
• Work collaboratively with the business and development team to draw out solution intent with capability roadmap and milestones.
• Initiate and facilitate solution architecture

Skills

Communication

Stakeholder collaboration

Requirements elicitation

Design thinking

Cross-functional teamwork

Job description

About Morgan Stanley

Morgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities, wealth management and investment management services. With offices in more than 41 countries, the Firm's employees serve clients worldwide including corporations, governments, institutions and individuals. For further information about Morgan Stanley, please visit www.morganstanley.com.

About Morgan Stanley

Morgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities, wealth management and investment management services. With offices in more than 41 countries, the Firm's employees serve clients worldwide including corporations, governments, institutions and individuals. For further information about Morgan Stanley, please visit www.morganstanley.com.

About Parametric

Parametric is part of Morgan Stanley Investment Management, the asset management division of Morgan Stanley. We partner with advisors, institutions, and consultants to build portfolios focused on what is important to them and their clients. A leader in custom solutions for more than 30 years, we help investors access efficient market exposures, solve implementation challenges, and design multi-asset portfolios that respond to their evolving needs. We also offer systematic alpha and alternative strategies to complement clients' core holdings.

This role is part of Parametric's hybrid working model, which includes working in the office 3 days a week and choosing to work remotely or in the office the remaining days of the week.

About The Team

The Technology Solution Management team at Parametric:

• We are responsible for defining and enabling cross-platform business solutions that meet the needs of clients over time. Solutions are products, services, and/or systems that provide value to the client, whether internal or external to the PPA enterprise.
• Sitting at the intersection of business, clients and technology, we collaborate with multiple teams to understand solution context and define the solution vision, intent, roadmap and capability set.
• This team manages changes to the solution vision or roadmap based on enterprise objectives and strategy.

About The Role

The Lead Solution Manager is responsible for working skillfully across the organization to produce & maintain:

• Solution Vision, which entails defining:
• what we are solving for
• end-to-end user/customer journey or lifecycle
• personas, their skills and needs
• high level outline of a solution that addresses their needs

• Solution Intent (in collaboration with Business Architecture function), which entails defining:
• nomenclature for data and capabilities required to meet business objectives, this is critical to establish common language across business and technology
• capability roadmap as well as migration paths and milestones when going from current state to future state
• functional requirements
• target operating model (business, operations) that complement evolution in systems

• Solution Design & Architecture
• Initiate and facilitate solution architecture with development leads, engaging to influence technical design and drive decision-making, ensuring it aligns with business objectives. Socialize decisions with senior executives to ensure alignment on design

• Solution Execution & Roadmap (in collaboration with Stakeholders and Technology), which entails influencing:
• High level timelines for capability delivery
• Program Increments
• Collaborating with Tech to deliver and make decisions

This position will play a pivotal role in shaping the future of the strategic account technology solutions at Parametric in collaboration with business and technology stakeholders and partners.

This position may have direct or indirect management responsibilities for Business Analysts. In addition the position collaborates with technology as well as project or program managers to bring the solution to fruition and evolve it over time.

Primary Responsibilites

• Communicate effectively - both verbally and written - with technology and business partners to include strong discussion, debate and listening skills and the ability to look beyond obvious answers to understand impacts.
• Creatively design workshops and user sessions by identifying suitable participants, being clear about outcomes and approaches (interviews, online whiteboarding, surveys, card sorting, etc.)
• Ability to empathically understand and articulate user needs
• Analyze data gathered through user/stakeholder interactions and apply design thinking to draw out goals/business needs/problem statement/opportunity to be addressed, workflows/user journeys, personas and high-level solution outline
• Work collaboratively with the business and development team to draw out solution intent with capability roadmap and milestones.
• Initiate and facilitate solution architecture