Lead Solution Architect

Optimizely; New York (NY); On-site; USD 140,000 - 200,000; Full time

Job summary

Optimizely in New York, NY is seeking a Lead Solution Architect to own the technical 'how' of our AI-rich solutions while aligning with the commercial 'why'. You will translate complex AI concepts into compelling customer stories and shape the AI GTM narrative with cross-functional teams.

You will lead strategic discovery, design AI-led architectures, deliver strong demonstrations, and partner with Account Executives to drive outcomes for enterprise marketing and IT stakeholders.

Qualifications

• Proven experience in pre-sales and solution architecture.
• Strong understanding of AI applications in enterprise environments.
• Experience with GenAI, LLMs, AI agents, automation, APIs and integrations.
• Solid knowledge of MarTech or related areas such as DXP, CMS, experimentation or personalization.

Responsibilities

• Lead strategic discovery to understand customer challenges, objectives and AI opportunities.
• Design and communicate AI-led solution architectures for complex needs.
• Deliver demonstrations of Optimizely’s AI, agentic and marketing tech capabilities.
• Translate AI concepts into clear, commercially relevant customer stories.
• Collaborate with Account Executives to shape technical strategy during sales cycles.
• Engage senior Marketing, Digital, IT, Data and AI stakeholders.
• Link AI capabilities to measurable business outcomes like productivity and content creation.
• Contribute to evolving Optimizely’s AI GTM strategy, messaging and demos.
• Stay current with GenAI, LLMs, AI agents, orchestration, RAG and enterprise AI.

Skills

Pre-Sales

Solution Architecture

Sales Engineering

Technical Consulting

AI capabilities

MarTech

Education

Master's degree (MS or MBA) preferred

Tools

GenAI

LLMs

AI agents

APIs

Integrations

Automation

Job description

Energetic, commercially minded and passionate about how AI can solve real business problems, the Lead Solution Architect combines deep technical expertise with customer obsession and strong storytelling.

Working closely with Sales, you will own the technical “how” of our solutions while confidently articulating the commercial “why”. You will help enterprise customers understand how Optimizely’s AI platform, including generative AI, intelligent agents and automation, can transform marketing workflows, improve productivity and drive measurable business outcomes.

This is a strategic role with the opportunity to help shape Optimizely’s AI GTM story, influence how we position and demonstrate our AI capabilities, and develop new ways of engaging customers around emerging AI use cases.

Job Responsibilities

• Lead strategic discovery to understand customer challenges, business objectives and AI opportunities.
• Design and communicate AI-led solution architectures that address complex customer requirements.
• Deliver compelling demonstrations of Optimizely’s AI, agentic and marketing technology capabilities.
• Translate complex AI concepts into simple, commercially relevant customer stories.
• Partner closely with Account Executives to shape technical strategy throughout the sales cycle.
• Engage senior Marketing, Digital, IT, Data and AI stakeholders.
• Connect AI capabilities to measurable business outcomes including productivity, automation, content creation and experimentation.
• Help evolve Optimizely’s AI GTM strategy, messaging, demos and solution frameworks.
• Stay current with developments across GenAI, LLMs, AI agents, orchestration, RAG and enterprise AI.
• Work cross-functionally with Product and Engineering to bring customer feedback and emerging use cases into the product roadmap.

• Proven experience in Pre-Sales, Solution Architecture, Sales Engineering or Technical Consulting.
• Strong understanding of AI and its practical application within enterprise environments.
• Experience with technologies such as GenAI, LLMs, AI agents, automation, APIs and integrations.
• Strong understanding of MarTech or adjacent categories such as DXP, CMS, experimentation, data or personalisation.
• Excellent discovery, presentation and storytelling skills.
• Ability to explain complex technical and AI concepts to both technical and non-technical audiences.
• Commercially minded, with the ability to connect technology to customer value and business outcomes.
• Comfortable engaging senior enterprise stakeholders across Marketing, Digital, IT and AI.
• Strong growth mindset with a willingness to experiment, learn quickly and operate in an evolving AI environment.
• Self-directed, collaborative and comfortable helping define new approaches to AI-led pre-sales and GTM.

Education

Master's of Science or Business Administration preferred or equivalent work experience. Computer Science background preffered.

All your information will be kept confidential according to EEO guidelines.

Optimizely is committed to a diverse and inclusive workplace. Optimizely is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.