Lead Solar Service Technician

Standard Energy Solutions; Columbia (MD); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Paid training

Health, vision, dental insurance

Attractive vacation, sick and holiday

401(k) savings plan

Employee referral program

Career path opportunities for top perf

Equal opportunity employer

Job summary

Standard Energy Solutions is seeking a Lead Solar Service Technician to troubleshoot residential PV solar systems, install upgrades, battery backups, and EV charging systems. You will work with the Service Manager and Dispatcher to deliver timely service and maintain high customer satisfaction.

The ideal candidate has 2+ years of solar experience, strong customer service skills, and the ability to manage flexible field workloads, safety, and compliance on roofs and job sites.

Qualifications

• 2+ years solar electrical or service experience.
• Experience installing solar panels and wiring.
• Excellent customer service skills, written and verbal.
• Able to lift 50 lbs and climb ladders.

Responsibilities

• Deliver service repairs and troubleshooting on residential solar systems.
• Coordinate with Service Manager and technicians; handle permits and inspections as needed.

Skills

Solar installation

Customer service

Troubleshooting

Inventory management

Tools handling

Physical fitness

Driver's license

Background check

Drug screen

Rooftop work

Tools

Power tools

Hand tools

Electrical tester

Job description

Standard Energy Solutions is seeking a Lead Solar Service Technician with a pioneering spirit, willing to explore new concepts, technology and embrace innovation. This opportunity will demand creative, out of box thinking to contribute to first of their kind projects related energy storage and service. This individual is motivated to be an agent of change, interested in leaving a legacy as a valued SES team player in building the energy solutions of the future.

The Lead Solar Service Technician will work closely with the Service Manager and Dispatcher to troubleshoot residential customer's pv solar systems, install upgrades, battery backup systems and electric vehicle charging systems.

Requirements

• Must have experience installing solar panels, wiring solar electrical and/or running conduit.
• Must have Tremendous customer service Skills, written and verbal.
• Manage customer service tickets, coordinating the execution of service work with Service Manager, field technicians and leadership team.
• Understand Troubleshooting Techniques.
• Punctual, regular and consistent attendance record.
• Install and Troubleshoot batteries, disconnects, conduit, solar panels, and inverters.
• Inventory and Tool Management.
• Ability to use basic installation tools, power tools and hand tools.
• Good physical condition, able to lift minimum of 50lbs, and have the ability to climb ladders and work on rooftops.
• Valid driver’s license and an acceptable driving record.
• Ideal candidate can successfully troubleshoot issues on comp shingle and flat roofs
• Must be able to pass background check and Drug Screen.

Experience

• 2+ years Solar Electrical and/or Service experience.

Benefits for Full-Time Positions

• Paid training
• Full benefits package including health, vision, dental insurance
• Attractive vacation, sick and holiday pay
• 401(k) savings plan
• Employee referral program
• Career path opportunities for top performers

Standard Energy Solutions, LLC is an Equal Opportunity / Aff… All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws.

The Lead Solar Service Technician is responsible for delivering outstanding customer service while performing service repair visits on existing customers solar systems, preparing documents for construction teams, and interfacing with building departments. The Service Technician may also be responsible for the permitting and inspection processes as needed.