Lead Software Engineer - AgenticAI

BMC Software, Inc.; United States; On-site; USD 153,000 - 255,000; Full time

Job summary

BMC Software, Inc. is seeking a Lead AI Engineer to build the next generation Agentic AI platform from 0–1. You will ship production-grade AI capabilities for external B2B customers, balancing performance, cost, and reliability.

You will work with senior leaders and engineers to design agent frameworks, integrate LLMs, and ensure secure, scalable enterprise deployments across cloud platforms. This role requires ownership and delivery focus in a fast-paced environment.

Qualifications

• Minimum 6+ years of software development with B2B products.
• Strong Python and production system design experience.
• Proven AI powered products in production environments.

Responsibilities

• Build agentic AI systems for production use.
• Lead AI features from concept to production in a 0–1 environment.
• Write and review production-grade Python code for AI pipelines and services.
• Implement prompt engineering, memory, guardrails, and evaluation.

Skills

6+ years experience

Python

Production systems

LLMs / GenAI

Agent frameworks

Prompt engineering

RAG architectures

Vector databases

Cloud platforms

Tools

LangGraph

LangChain

Pinecone

Weaviate

FAISS

Milvus

AWS SageMaker

Vertex AI

OpenAI API

Anthropic API

Job description

You may occasionally be required to travel for business

Additional Locations

Looking for more details about our benefits? You can also learn all about them by clicking HERE

Description and Requirements

BMC empowers nearly 80% of the Forbes Global 100 to accelerate business value, faster than humanly possible. Our industry-leading portfolio unlocks human and machine potential to drive business growth, innovation, and sustainable success. BMC does this in a simple and optimized way by connecting people, systems, and data that power the world’s largest organizations so they can seize a competitive advantage.

We are looking for a Lead AI Engineer to help build our next generation Agentic AI platform from 0–1. This is a hands on, delivery driven role for an engineer who has shipped AI powered products into real enterprise environments, understands the trade offs of production AI systems, and takes ownership of outcomes, not just models or demos.

You will work alongside our VP of Engineering, VP of AI, senior engineers, and product leadership to define and build the core AI systems of the platform. You will spend most of your time designing, coding, and shipping production grade AI capabilities used by external B2B customers. Success is measured by reliability, controllability, cost efficiency, and customer impact, not novelty.

How YOU will contribute to BMC’s and your own success

• Build and evolve agentic AI systems that reason, plan, execute, and adapt in production environments.
• Lead AI driven features from concept to production in a true 0–1 product environment.
• Write and review high quality production code (Python first) across AI pipelines, inference services, orchestration layers, and supporting systems.
• Implement prompt engineering, tool use, memory, evaluation, and guardrails as first class engineering concerns, not experiments.
• Contribute to the design of agent frameworks that balance autonomy with determinism, observability, and safety.
• Make pragmatic architectural trade offs across latency, cost, accuracy, scalability, and maintainability.
• Integrate and operate LLMs (commercial and/or open source) including model selection, fine tuning strategies, embeddings, retrieval (RAG), and inference optimization.
• Address real world issues: hallucinations, drift, prompt regressions, failure modes, and customer trust.
• Deploy and operate AI services across cloud platforms (AWS, Azure, GCP), including secure enterprise integrations and customer specific deployments.
• Ensure the platform is shippable, debuggable, and supportable — not fragile or research grade.
• Act with strong ownership: identify gaps, propose solutions, and move forward without waiting for perfect requirements.

To ensure you’re set up for success, you will bring the following skillset & experience

• 6+ years of professional software development experience, with significant time shipping B2B products used by external customers.
• Strong software engineering foundation with expert level Python and experience designing production systems.
• Proven experience building, deploying, and operating AI powered products in production,
• Hands on experience with LLMs and GenAI systems in real applications (e.g., agents, copilots, automation, decision systems).
• Understanding of at least several of the following:
• Agent frameworks and orchestration
• Prompt engineering and tool use patterns
• RAG architectures and vector search
• Model evaluation, feedback loops, and monitoring
• Safety, guardrails, and enterprise controls
• Hands on experience with multiple of the following in real systems:
• LangGraph and/or LangChain
• Vector databases (e.g., Pinecone, Weaviate, FAISS, Milvus)
• Prompt engineering as a managed, versioned, testable artifact
• Experience deploying and operating LLMs using:
• AWS SageMaker, Vertex AI, or equivalent managed platforms
• Direct API integrations (OpenAI, Anthropic)
• Experience designing multi agent systems or complex agent workflows.
• Experience commercializing AI features under enterprise constraints (security, compliance, uptime).
• Comfort operating in ambiguity and making decisions with incomplete information.

Nice to have (our team can help you develop these)

• Contributions to open source GenAI tooling or internal frameworks used at scale.
• Experience with supervised fine tuning, parameter efficient tuning methods (LoRA, QLoRA), reinforcement learning (RLHF) and preference optimization (PPO, DPO, GRPO).
• Experience deploying LLMs at scale (Kubernetes, model serving, GPU optimization).

Our commitment to you!

BMC’s culture is built around its people. We have 6000+ brilliant minds working together across the globe. You won’t be known just by your employee number, but for your true authentic self. BMC lets you be YOU!

BMC is committed to equal opportunity employment regardless of race, age, sex, creed, color, religion, citizenship status, sexual orientation, gender, gender expression, gender identity, national origin, disability, marital status, pregnancy, disabled veteran or status as a protected veteran. If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page.

BMC Software maintains a strict policy of not requesting any form of payment in exchange for employment opportunities, upholding a fair and ethical hiring process.

The annual base salary range represents the low and high end of the BMC salary range for this position. Actual salaries depend on a wide range of factors that are considered in making compensation decisions, including but not limited to skill sets; experience and training, licensure, and certifications; and other business and organizational needs.

The range listed is just one component of BMC's employee compensation package. Other rewards may include a variable plan and country specific benefits.

At BMC, it is not typical for an individual to be hired at /near the top of the range. A reasonable estimate of the current range is $152,925 - $254,875