Lead Social Services Analyst: Early Childhood & Eligibility

Education-State Activities; Baton Rouge (LA); On-site; USD 52,000 - 76,000; Full time

Job summary

The Louisiana Department of Education’s CCAP unit seeks a Social Services Analyst 3 to implement Act 3, removing barriers to high-quality childcare for at-risk families and ensuring children enter kindergarten ready to learn. The role blends data analysis with family advocacy in the Office of Teaching and Learning.

You will supervise junior analysts, coach staff, and shape procedures to improve workflow, using OnBase, CAPS, and TIPS, while navigating federal funding rules and maintaining

Qualifications

• Strong background interpreting and applying complex federal and state regulations to ensure families receive correct benefits.
• Proficiency with state systems OnBase, CAPS and TIPS.
• Experience leading and coaching analysts and ensuring quality control.

Responsibilities

• Interpret and apply complex regulations to high-stakes cases to determine eligibility and program outcomes.
• Represent the agency in compliance audits and implement corrective actions.
• Triage a high-volume caseload and allocate resources based on family risk and needs.

Skills

Critical thinking

Policy following

Accountability

Problem solving

Training others

Education

Bachelor's degree in social services

Advanced degree in social sciences

Tools

OnBase

CAPS

TIPS

Job description

The Louisiana Department of Education’s CCAP unit seeks a Social Services Analyst 3 to implement Act 3, removing barriers to high-quality childcare for at-risk families and ensuring children enter kindergarten ready to learn. The role blends data analysis with family advocacy in the Office of Teaching and Learning.

You will supervise junior analysts, coach staff, and shape procedures to improve workflow, using OnBase, CAPS, and TIPS, while navigating federal funding rules and maintaining