Lead Slot Technician

Bally's Interactive; Evansville (IN); On-site; USD 27,000 - 39,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Medical Insurance

Dental Insurance

Vision Insurance

Flexible spending account

Employee assistance program

Employee discounts

Free parking

Life insurance

On-the-job training

Paid time off

Tuition Reimbursement

Job summary

Bally's Interactive is seeking a Slot Technician to assist with training, supervise repairs, and maintain slot and table games. The role involves managing shift projects, performing preventative maintenance, and ensuring all devices function correctly.

You will troubleshoot slot equipment, verify operations, and uphold security and compliance with Indiana gaming regulations while delivering excellent guest experiences. Shift work includes varied hours, with indoor casino environments.

Qualifications

• Excellent customer service and ability to maintain a fun gaming environment.
• Knowledge of Indiana Gaming regulations and company policies.
• Ability to stand and walk for 7+ hours and work varied hours, including holidays and weekends.
• Experience with preventive maintenance on gaming equipment and systems.

Responsibilities

• Assist with training Slot Technicians.
• Supervise repairs and maintenance of slot machines.
• Manage departmental projects (slot movements, modifications, upgrades, installations) during shift.
• Perform routine preventative maintenance on slot equipment.
• Check peripheral devices (ticket printers, bill acceptors) for proper operation.
• Input/output tests on slot equipment to verify proper function.
• Ensure security of all slot equipment and games.
• Inspect, troubleshoot, diagnose, and repair slot machines to maintain functionality.
• Identify makes/models of slot cabinets and related gaming equipment.
• Respond promptly to slot personnel and guest needs.
• Support changes to table game layouts as needed.
• Troubleshoot miscellaneous devices (ticket redemption units, ATMs, vending machines, jackpot kiosks).
• Perform maintenance on table game shufflers and related equipment.
• General repairs on all equipment related to slots or table games.
• Vision abilities: close, distance, color, peripheral, depth perception, focus.
• Provide great customer service and maintain a fun gaming environment.
• Know Indiana Gaming regulations and internal controls.
• Able to work in smoky, loud, crowded environments.

Skills

Customer service

Training

Supervision

Maintenance

Troubleshooting

Security awareness

Job description

Responsibilities:

• Efficiently assist with the training of Slot Technicians.


• Effectively assists with the supervision of repairs and maintenance of slot machines.


• Effectively and timely assists with managing all departmental projects such as slot movements, modifications, upgrades, and installations during the shift.


• Perform routine preventative maintenance on all slot equipment as assigned.


• Checks and verifies that all peripheral devices (such as ticket printers and bill acceptors) are up to date and functioning properly.


• Ability to perform input and output tests on slot equipment to verify that all aspects are working properly.


• Ensure security of all slot equipment and games.


• Inspect, troubleshoot, diagnose, and repair slot machine issues to maintain constant functionality of gaming equipment.


• Identify all makes, models and manufacturers of all slot cabinets as well as all gaming equipment related to slot machines.


• Respond in a timely manner to the needs of other slot personnel and guests.


• Ability to change all table game layouts.


• Ability to troubleshoot any miscellaneous BVs and ancillary mechanical devices including but not limited to ticket redemption units, ATMs, cigarette machines, vending machines and/or jackpot kiosks.


• Ability to perform preventative maintenance on table game shufflers, chipper champs, or other associated table games equipment.


• Ability to perform general repairs on all equipment related to slots or table games as well as any other associated mechanical equipment.


• Specific vision abilities include close, distance, color, peripheral vision, depth perception, and ability to adjust focus.


• Must provide great customer service and maintain a fun gaming environment.


• Knowledgeable of the Indiana Gaming regulations as well as the company’s internal controls, policies, and procedures


• Must be able to work in an environment with secondhand smoke, loud noises, and large crowds.


• Must be able to stand and walk for prolong periods of time (7+ hours).


• Always follow the Company Service Standards model.


• Must be available for regularly scheduled work and be able to work a variety of hours, holidays, and weekends.


• May be required to perform other duties as assigned.

Work Environment:

The Casino industry is a 24 Hour 365-day operation. This position will primarily be indoors under controlled temperatures. Occasional exposure to outdoor climates.

Additional Benefits:

• 401(k)


• 401(k) matching


• Medical, Dental, & Vision insurance


• Flexible spending account


• Employee assistance program


• Employee discounts


• Free parking


• Life insurance


• On-the-job training


• Paid time off


• Tuition Reimbursement

Hourly $24.00

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.