Lead Ski & Ride School

PSIA-AASI Western Region; Truckee (CA); On-site; USD 32,000 - 73,000; Full time

Benefits offered by this job

Ski/Mountain perks: free passes and a

Friends/family lift discounts and free

401(k) Retirement Plan

Employee Assistance Program

Training and development

Referral Program

Job summary

PSIA-AASI Western Region seeks a Ski & Ride School Team Lead to help run daily operations at our SRS locations. You will schedule coaches, manage class assignments, and coordinate private lessons with focus on guest satisfaction and safety.

The role requires a high school diploma, 2+ years in a Ski & Ride School, and MS Office proficiency. Bilingual Spanish is a plus and a full-time seasonal schedule is offered.

Qualifications

• High School Diploma is required.
• Ability to read/write and communicate in English.
• Minimum 2 years experience with a Ski and Ride School.
• PSIA/AASI certification preferred.
• Proficiency with MS Office.
• Exceptional guest service skills and organizational skills.

Responsibilities

• Set up and breakdown of SRS meeting areas and facilities, indoors and out.
• Coordinate with coaches during morning meetings.
• Assign lessons using the priority code.
• Ensure guests are satisfied with their lessons.
• Facilitate booking of private lessons.
• Provide guest service and support as needed.
• Perform other duties as assigned.

Skills

Guest service

Organizational skills

Spanish (preferred)

Education

High School Diploma

Tools

MS Office

Job description

Create Your Experience of a Lifetime!

Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service – our leading training and development experience, and wellness benefits to fuel your success.

Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first).

Employee Benefits

• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
• MORE employee discounts on lodging, food, gear, and mountain shuttles
• 401(k) Retirement Plan
• Employee Assistance Program
• Excellent training and professional development
• Referral Program

Job Summary

To Learn More, please review the Benefits Eligibility Summary

The Ski & Ride School Team Lead is responsible for assisting with the day to day running of SRS Locations. Duties include: scheduling coaches, assigning classes, facilitating the booking of private lessons, guest service, facilitating resolution of guest and employee issues as they arise, communicating safety policies and helping to ensure the location operation runs optimally. The Team Lead will communicate on a regular basis with location Supervisors, Managers and General Managers. The team lead needs to be willing to jump in and help out indoors or outdoors, whereever necessary.

Job Specifications

• Starting Wage: $23.00/hr – $53.50/hr
• Employment Type: Winter Seasonal 2026/2027
• Shift Type: Full Time hours available
• Minimum Age: At least 18 years of age
• Housing Availability: Yes

Job Responsibilities

• Facilitating the setup and breakdown of the SRS meeting areas and all other SRS facilities both indoors and out.
• Communicating with coaches during morning meetings.
• Assigning lessons using the priority code.
• Ensuring guests are satisfied with their lessons.
• Facilitating the booking of private lessons.
• Guest service.
• Other duties as assigned.

Job Requirements

• High School Diploma.
• Ability to read/write and communicate in English.
• A minimum of 2 years experience working for a Ski and Ride School.
• PSIA/AASI certification (preferred).
• Proficiency with MS Office.
• Exceptional guest service skills.
• Exceptional organizational skills.

Preferred Skills

• Previous supervisory experience.
• Proficiency with RPOS.
• The ability to communicate in Spanish.

The expected pay range is $23.00/hr – $53.50/hr. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution.

We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.