Lead Site Reliability Engineer

Centene Corporation; Missouri; On-site; USD 100,000 - 187,000; Full time

Job summary

A leading health organization is seeking a Lead Site Reliability Engineer to enhance system reliability and performance in a Microsoft 365 environment. The role involves developing monitoring dashboards, leading projects, and ensuring optimal service delivery. Candidates should have strong technical skills in PowerShell, Graph APIs, and experience with monitoring platforms. Join a diverse team committed to improving health outcomes for millions.

Benefits

Health Insurance

401K

Stock Purchase Plans

Tuition Reimbursement

Paid Time Off

Flexible Work Schedules

Qualifications

• 5-7 years of experience in site reliability engineering, focusing on Microsoft 365.
• Advanced skills in writing and debugging PowerShell scripts.

Responsibilities

• Leads team to identify problems and drive deployment of new system versions.
• Drives implementation of proposals to optimize service reliability.

Skills

PowerShell Scripting

Graph APIs

Monitoring and Observability

Incident Management

Education

Bachelor's degree in a quantitative or business field

Tools

Splunk

Dynatrace

Power Apps

Power Automate

Job description

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You could be the one who changes everything for our 28 million members by using technology to improve health outcomes around the world. As a diversified, national organization, Centene's technology professionals have access to competitive benefits including a fresh perspective on workplace flexibility.

Position Purpose

We are seeking a highly skilled and experienced M365 Lead Site Reliability Engineer to join our team. The ideal candidate will be responsible for developing and creating monitoring and observability dashboards within Splunk, Dynatrace, and other monitoring and alerting platforms. This role requires advanced proficiency in PowerShell scripting and Graph APIs, as well as intermediate proficiency in Power Apps/Automate. This role will ensure the reliability, performance, and scalability of our Microsoft 365 environment.

• Leads team to identify problems with systems and services and drives regular deployment of new versions of the systems and their subcomponents
• Leads projects from end-to-end that are focused on building and maintaining observability/monitoring for the application, monitoring key performance indicators, maintaining alerting, and continuously improving visibility.
• Drives decisions around periodic system validation and testing, service monitoring, and standing up new services/tools
• Uses advanced knowledge and experience to identify strategies that increase system reliability and performance through on-call rotation and process optimization
• Leads post incident reviews and documents findings for future informed decision making
• Drives implementation of approved proposals to optimize Software Development Life Cycle (SDLC) to boost service reliability
• Leads functional and development teams to investigate and document issues and leads internal team to develop solutions to mitigate them
• Leads root cause and problem solving initiatives
• Understand and adapt new technologies, tools, methods, and processes from Microsoft and industry
• Coaches and mentors team. Designs and implements key performance indicators
• Contributes to engineering and organization success by welcoming related, different, and new requests; helping others accomplish job results
• Trains the engineering team on new systems, protocols, and best practices
• Drive and coach others through reviews of design, code, and test cases
• Performs other duties as assigned
• Complies with all policies and standards
  
  

Education/Experience

A Bachelor's degree in a quantitative or business field (e.g., statistics, mathematics, engineering, computer science).

Requires 5 – 7 years of related experience.

Or equivalent experience acquired through accomplishments of applicable knowledge, duties, scope and skill reflective of the level of this position.

Technical Skills

• 5-7 or more years of experience in site reliability engineering, with a focus on Microsoft 365.
• Microsoft 365 In-depth knowledge of Microsoft 365 services, architecture, and administration.
• PowerShell Scripting Advanced skills in writing and debugging scripts for automation and administration tasks.
• Graph APIs Advanced proficiency in utilizing Graph APIs for integration and automation.
• Power Apps/Automate Intermediate skills in creating and managing workflows and applications.
• Monitoring and Observability Experience in developing and creating dashboards in Splunk, Dynatrace, and other monitoring platforms.
• Incident Management Strong understanding of incident management processes and tools.
  
  

Soft Skills

• Intermediate - Seeks to acquire knowledge in area of specialty
• Intermediate - Ability to identify basic problems and procedural irregularities, collect data, establish facts, and draw valid conclusions
• Intermediate - Ability to work independently
• Intermediate - Demonstrated analytical skills
• Intermediate - Demonstrated project management skills
• Intermediate - Demonstrates a high level of accuracy, even under pressure
• Intermediate - Demonstrates excellent judgment and decision making skills
• Intermediate - Ability to communicate and make recommendations to upper management
• Intermediate - Ability to drive multiple projects to successful completion
• Intermediate - Possesses technical aptitude
  
  

Pay Range $100,900.00 - $186,800.00 per year

Centene offers a comprehensive benefits package including competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law. Total compensation may also include additional forms of incentives.

Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.

Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Engineering and Information Technology

• Industries

  Hospitals and Health Care and Insurance

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