Lead Showroom Consultant Bath + Kitchen

Reece USA; McAllen (TX); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical and Dental Insurance

Paid Time Off (PTO)

401(k) Plan

Job summary

A leading home improvement retailer is seeking a Lead Showroom Consultant for its Bath + Kitchen Division in McAllen, Texas. This position is crucial in leveraging technical expertise and superior customer service to create lifelong customers. Ideal candidates should have 3+ years of industry experience and be passionate about sales and customer satisfaction. The role involves coaching fellow consultants and ensuring complete customer satisfaction. Benefits include medical insurance, PTO, and a 401(k) plan.

Qualifications

• 3+ years of industry experience.
• Extensive appliance and plumbing knowledge preferred.
• Ability to lift up to 25 pounds occasionally.

Responsibilities

• Leverage technical knowledge and customer service skills to create customers for life.
• Follow through on all orders and ensure customer satisfaction.
• Coach and develop fellow Showroom Consultants.

Skills

Passion for sales and customer satisfaction

Ability to build rapport

Delivery of agreed upon promises

Education

High school diploma or equivalent

Job description

Who We Are

Working at Reece & Fortiline means being part of a growing global company that brings our purpose and values to life every day. We celebrate our team members living our values and provide opportunities to build a long and remarkable career. We’re proud to support essential industries helping bring clean air and water to everyone. To learn more about our purpose and values, visit our career site at https://careers.reece.com/us/

Lead Showroom Consultant- Bath + Kitchen Division

The Impact you'll make

As a Lead Showroom Consultant, you will leverage your technical knowledge and superior customer service skills to help create customers for life! Helping through every step of the sales process, you will follow through on all orders and ensure customer satisfaction! Your profound knowledge of appliances will help with answering any questions regarding product specifications and installation! Your background will be integral in helping coach and develop your fellow Showroom Consultants!

What You’ll Bring

• Passion for sales and customer satisfaction
• Ability to build rapport by establishing a good first impression and build trust by exhibiting our values
• Delivery of agreed upon promises and co creation future growth opportunities

Your Background

• High school diploma or equivalent
• 3+ years of industry experience
• Extensive appliance and plumbing knowledge preferred

Following is a list of physical and mental requirements identified as necessary to achieve the essential functions of this role:

• Attendance – Ability to maintain the scheduled days and hours, including onsite presence at the assigned location as specified.
• Physical Capacities – Lift up to 25 pounds on occasion, sitting and standing for extended periods.
• Operation of Office Equipment — Job requires operation of equipment common to office settings, including computers, copiers, and other office equipment, including Near Vision, Manual Dexterity, and working in proximity to equipment.
• Oral Communication Skills – Speaking, Speech Clarity, and Speech Recognition.
• Written Communication Skills – Writing, Reading and Written Comprehension, and Written Expression.
• Mental Capacities – Achievement/Effort, Active Listening, Adaptability/Flexibility, Analytical Thinking, Attention to Detail, Category Flexibility, Concern for Others, Cooperation and Coordination, Critical Thinking, Deductive Reasoning, Dependability, Independence, Inductive Reasoning, Information Ordering, Initiative, Innovation, Maintenance of Relationships, Integrity, Oral Comprehension and Expression, Problem Sensitivity, Selective Attention, Self-Control, Service Orientation, Social Orientation, Social Perceptiveness, Stress Tolerance, Support, and Time Management.

All Full-time Associates Are Eligible For The Following Benefits

• Medical and Dental Insurance
• Flexible Spending Accounts and Health Savings Accounts
• Company-paid Life Insurance
• Short Term Disability
• 401(k) Plan
• Paid Time Off (PTO) - plus paid holidays
• Parental Leave

Voluntary Benefits

• Vision
• Long-term Disability
• Voluntary Life and AD&D Insurance
• Additional Voluntary Benefits through Corestream

We're an equal opportunity employer and we welcome diversity and inclusion! Reece USA is an Equal Opportunity Employer— Employer Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, and any other status protected by law.