Lead Shipping & Receiving Supervisor — Warehouse Ops

Ipsen USA; Souderton (Montgomery County); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Day-One Benefits

401(k) with Company Match

Paid Time Off

Tuition Reimbursement

Job summary

Ipsen USA is seeking a Shipping and Receiving Supervisor to lead daily inbound and outbound warehouse operations for aftermarket parts. This hands-on role blends floor leadership with team management, safety, and logistics compliance to meet delivery targets.

The ideal candidate will supervise a small team, operate material handling equipment safely, and optimize dock workflows while maintaining high standards of accuracy and inventory control in a fast-paced environment.

Qualifications

• High School Diploma or GED required; associates degree preferred.
• 2+ years shipping/receiving experience, 1+ year in a lead/supervisory role in manufacturing/industrial environment.
• OSHA forklift certification required; advanced warehouse certification preferred (Lean/Six Sigma).
• Proficiency with WMS/ERP systems and carrier/shipping platforms; Syteline experience preferred.
• Ability to lift up to 50 lbs regularly and stand for long periods.

Responsibilities

• Organizes, supervises, and directs the work of stockroom, receiving and shipping personnel.
• Develops and improves processes for stockroom, receiving and shipping systems.
• Oversee status communication of parts/materials, shortages, and resolve issues to minimize downtime.
• Drive productivity improvements and cost reductions.
• Monitor KPIs (productivity, accuracy, inventory, order fulfillment, on-time shipping) and create action plans.
• Oversee inventory cycle counts and ensure ISO9001 compliance.
• Train and develop staff; handle performance and disciplinary actions.
• Coordinate with other Ipsen USA facilities on orders, receipts, transfers, shipments, and issues.
• Ensure safe operations and proper use of equipment; enforce safety protocols.
• Maintain dock operations, scheduling, and staffing to handle spikes.
• Verify incoming shipments and record in ERP; prepare freight manifests and schedule carrier pickups.
• Document discrepancies and file claims as needed.
• Maintain dock layout and storage optimization for efficiency.

Skills

Communication skills

Leadership

Safety conscious

Attention to detail

Problem solving

Time management

Education

High School Diploma or GED

Associate degree preferred

OSHA forklift certification (required)

Tools

WMS

ERP

Syteline

Job description

Ipsen USA is seeking a Shipping and Receiving Supervisor to lead daily inbound and outbound warehouse operations for aftermarket parts. This hands-on role blends floor leadership with team management, safety, and logistics compliance to meet delivery targets.

The ideal candidate will supervise a small team, operate material handling equipment safely, and optimize dock workflows while maintaining high standards of accuracy and inventory control in a fast-paced environment.