Lead Shift Supervisor, Juvenile Residential Services

Jackson County Missouri; United States; On-site; USD 32,000 - 39,000; Full time

Benefits offered by this job

Health care

Dental

Life insurance

Vacation time

Sick leave

Pension plan

Plus many more

Job summary

Jackson County Missouri is seeking a shift leader to supervise staff and youth in a juvenile residential facility. You will oversee shift operations, manage documentation, and coordinate activities to ensure safe and secure conditions for residents and staff.

The role requires experience with troubled youth, strong communication, and the ability to de-escalate conflicts. Expect to lead, train, and schedule staff while maintaining compliance with court and departmental policies.

Qualifications

• High School diploma or GED plus two years of work experience with troubled youth.
• Must be 25 years old or older.
• Valid driver's license and proof of auto insurance.
• Must pass physical exam/performance test.
• Background screenings required for employment.

Responsibilities

• Prepare documents related to shift operations and safety inspections.
• Review and complete staff reports, such as incident reports.
• Ensure information is relayed between shifts for cohesive operations.
• Lead staff with guidance, direction, and training per policies.
• Delegate duties during shift (e.g., suicide watches, medication dispensation).
• Ensure adequate staff coverage and arrange backup as needed.
• Supervise and counsel youth, addressing daily needs and conflicts.
• Intercede in conflicts using de-escalation techniques; may involve restraint.
• Coordinate on- and off-site recreational activities for juveniles.
• Transport juveniles to appointments as required.

Skills

Adolescent behavior

Communication

Decision making

De-escalation

Crisis management

Staff supervision

Interpersonal skills

Education

High School diploma or GED

Job description

Jackson County Missouri is seeking a shift leader to supervise staff and youth in a juvenile residential facility. You will oversee shift operations, manage documentation, and coordinate activities to ensure safe and secure conditions for residents and staff.

The role requires experience with troubled youth, strong communication, and the ability to de-escalate conflicts. Expect to lead, train, and schedule staff while maintaining compliance with court and departmental policies.