Lead Shift Supervisor: Craft Coffee & Community

Starbucks Corp.; Kennesaw (GA); On-site; USD 35,000 - 48,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Tuition coverage via Starbuck College

Paid vacation

Paid parental leave

Job summary

Starbucks Coffee Company in Georgia is seeking a Shift Supervisor to lead with craft and heart, ensuring every guest enjoys a warm, high-quality experience and a welcoming store environment. You will supervise partners, mentor teammates, and help manage daily store operations.

This role requires reliable attendance, flexible hours, and the ability to coach beverage and food preparation to standard recipes while upholding store policies and safety protocols.

Qualifications

• Six months of experience in a role requiring customer interaction and fulfilling requests.
• Ability to coach beverage and food preparation to standard recipes, including substitutions.
• Experience delegating tasks to others and coordinating multiple employees.
• Ability to direct the work of others and learn quickly in a retail setting.
• Strong communication and interpersonal skills within a team environment.

Responsibilities

• Lead with craft and heart to create a welcoming community space.
• Prepare and coach beverage and food preparation to standard recipes.
• Delegate tasks and coordinate two or more employees during shifts.
• Maintain store safety, cash handling, and policy compliance.
• Provide quality beverages and food while delivering great guest experiences.

Skills

Direct the work of others

Effective communication

Retail knowledge

Team player

Customer interaction

Flexibility

Job description

Starbucks Coffee Company in Georgia is seeking a Shift Supervisor to lead with craft and heart, ensuring every guest enjoys a warm, high-quality experience and a welcoming store environment. You will supervise partners, mentor teammates, and help manage daily store operations.

This role requires reliable attendance, flexible hours, and the ability to coach beverage and food preparation to standard recipes while upholding store policies and safety protocols.