Lead Shift Supervisor: Craft Coffee, Coach Teams

Starbucks Corp.; Minneapolis (MN); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Tuition coverage

Paid vacation

Job summary

Starbucks Coffee Company is seeking a Shift Supervisor to lead a coffeehouse team, crafting quality beverages and managing daily operations. You will coach staff, ensure customer satisfaction, and maintain store standards in a fast-paced environment.

The role emphasizes flexible hours, a welcoming store culture, and opportunities for growth through comprehensive benefits and development programs.

Qualifications

• Six (6) months of experience in a position that required constant interacting with and fulfilling the requests of customers
• At least six (6) months of experience delegating tasks to other employees and/or coordinating the tasks of two or more employees
• Available to work flexible hours including early mornings, evenings, weekends, nights and/or holidays
• Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation
• Prepare and coach the preparation of food and beverages to standard recipes or customized for customers

Responsibilities

• Direct the work of baristas and shift staff
• Ensure quality beverages and food prepared to standard recipes
• Manage cash handling and store safety
• Provide excellent customer service and resolve issues
• Support scheduling and shift coordination

Skills

Customer service

Team leadership

Communication

Interpersonal skills

Retail knowledge

Flexible learner

Job description

Starbucks Coffee Company is seeking a Shift Supervisor to lead a coffeehouse team, crafting quality beverages and managing daily operations. You will coach staff, ensure customer satisfaction, and maintain store standards in a fast-paced environment.

The role emphasizes flexible hours, a welcoming store culture, and opportunities for growth through comprehensive benefits and development programs.