Lead ServiceNow AI Architect & Transformation Manager

EY; Louisville (KY); Hybrid; USD 142,600 - 261,500; Full time

Benefits offered by this job

Comprehensive compensation and benefits package

Flexible vacation policy

Medical and dental coverage

Job summary

EY seeks a ServiceNow AI Architect Manager responsible for leading transformation teams and driving innovation through the design and development of advanced solutions. The role requires managing a multi-disciplinary team, overseeing complex project delivery, and building strong client relationships.

Success factors include a bachelor's degree in a related field, substantial ServiceNow implementation experience, and proven consulting background. This position offers a competitive salary and comprehensive benefits in a hybrid working environment.

Qualifications

• 2 - 5 years of relevant ServiceNow NOW Assist implementation experience.
• 5+ years of Big 4 or equivalent consulting experience.
• Excellent soft skills – communication, problem solving, teamwork.

Responsibilities

• Lead ServiceNow Transformation teams and spearhead EY’s AI thought leadership.
• Design and develop solutions for complex problems.
• Provide direction and feedback to team members.

Skills

Engagement or workstream leadership

Team management and mentorship

Client relationship building

Excellent business acumen

Configuration of AI capabilities

Prompt engineering

Experience in Agile and Waterfall models

Pre-sales support

Education

Bachelor's degree in Computer Science or related field

ServiceNow certifications

Tools

ServiceNow

Moveworks

Job description

EY seeks a ServiceNow AI Architect Manager responsible for leading transformation teams and driving innovation through the design and development of advanced solutions. The role requires managing a multi-disciplinary team, overseeing complex project delivery, and building strong client relationships.

Success factors include a bachelor's degree in a related field, substantial ServiceNow implementation experience, and proven consulting background. This position offers a competitive salary and comprehensive benefits in a hybrid working environment.