Lead ServiceNow AI Architect & Transformation Manager

EY; Chicago (IL); Hybrid; USD 142,600 - 261,500; Full time

Benefits offered by this job

Comprehensive compensation package

Flexible vacation policy

Medical and dental coverage

Pension and 401(k) plans

Job summary

EY is seeking a ServiceNow AI Architect Manager to lead teams in transformative AI projects. The role requires managing teams, guiding clients, and developing innovative solutions on the ServiceNow platform.

The right candidate will have extensive experience with ServiceNow AI capabilities and a strong consulting background. The position offers a competitive salary and comprehensive benefits, supported within a hybrid work model.

Qualifications

• 2 - 5 years of relevant ServiceNow NOW Assist implementation experience.
• Experience implementing ServiceNow’s AI solutions.
• Minimum of 1 relevant ServiceNow certification.
• 5+ years of Big 4 or equivalent consulting experience.

Responsibilities

• Lead ServiceNow Transformation teams.
• Develop solutions to complex problems.
• Provide guidance and feedback to team members.
• Manage and mentor a multi-disciplinary team.

Skills

ServiceNow AI project delivery

Team management

Client relationship building

Business acumen

AI capabilities expertise

Prompt engineering

Experience in agile delivery

Education

Bachelor's degree in Computer Science or related field

Tools

ServiceNow

Moveworks

NOW Assist

Job description

EY is seeking a ServiceNow AI Architect Manager to lead teams in transformative AI projects. The role requires managing teams, guiding clients, and developing innovative solutions on the ServiceNow platform.

The right candidate will have extensive experience with ServiceNow AI capabilities and a strong consulting background. The position offers a competitive salary and comprehensive benefits, supported within a hybrid work model.