Lead Service Valet & Team Lead—Evenings

Valet Living; Henderson (NV); On-site; USD 26,000 - 28,000; Full time

Benefits offered by this job

DailyPay

Mileage Reimbursement

Job summary

Valet Living is seeking a Lead Service Valet in Henderson, NV to support service coverage, quality control, and team development at apartment communities. You’ll step in for Area Leaders, oversee routes, and address field issues, while fostering a customer-first culture and strong operational discipline.

The role emphasizes leadership growth, audits for safety and efficiency, and collaboration with clients.

Qualifications

• Customer-first mindset and strong work ethic.
• Ability to guide and develop Service Valets and oversee handoffs.
• Strong problem-solving, organization, and communication skills.
• Ability to work independently in fast-changing environments and use mobile apps.

Responsibilities

• Cover Area Leader duties during absences and manage assigned service areas.
• Train and support Service Valets; complete handoffs and onboarding as needed.
• Conduct audits to assess service quality, safety, and operational efficiency.
• Fill in on trash collection routes when needed due to absences or high volume.
• Respond to service issues quickly and elevate complex problems.
• Identify trends, prevent recurring issues, and recommend process improvements.
• Provide support across multiple districts as business needs change.
• Help with container delivery, new client launches, and community events.
• Maintain positive relationships with peers, leadership, and client contacts.
• Report safety hazards, equipment issues, and personnel concerns.

Skills

Customer-first mindset

Team leadership potential

Problem solving

Organization

Communication

Independence

Tech/app familiarity

Job description

Valet Living is seeking a Lead Service Valet in Henderson, NV to support service coverage, quality control, and team development at apartment communities. You’ll step in for Area Leaders, oversee routes, and address field issues, while fostering a customer-first culture and strong operational discipline.

The role emphasizes leadership growth, audits for safety and efficiency, and collaboration with clients.