Lead Service Valet — Field Ops & Growth Path

Valet Living; Dallas (TX); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

DailyPay

Job summary

Valet Living in Dallas is seeking a Lead Service Valet to oversee field service for apartment communities. Reporting to the Operations Manager, you’ll lead routes, cover for Area Leaders, and ensure high-quality trash collection while mentoring Service Valets.

You’ll conduct audits, respond to issues, identify trends, and help with client launches and events. The role demands a customer-first mindset, strong problem-solving, and the ability to adapt in a fast-changing outdoor environment.

Qualifications

• Customer-first mindset with a strong work ethic.
• Team leadership potential and the drive to grow into a management role.
• Strong problem-solving, organization, and communication skills.
• Ability to work independently and adapt to fast-changing environments.
• Comfortable using company tools and mobile apps.

Responsibilities

• Cover Area Leader duties during absences and manage assigned service areas.
• Train and support Service Valets; complete handoffs and onboarding as needed.
• Conduct audits to assess service quality, safety, and operational efficiency.
• Fill in on trash collection routes when needed due to absences or high volume.
• Respond to service issues quickly and escalate complex problems.
• Identify trends, prevent recurring issues, and recommend process improvements.

Skills

Customer-first mindset

Team leadership potential

Problem-solving

Organization

Communication skills

Independence

Job description

Valet Living in Dallas is seeking a Lead Service Valet to oversee field service for apartment communities. Reporting to the Operations Manager, you’ll lead routes, cover for Area Leaders, and ensure high-quality trash collection while mentoring Service Valets.

You’ll conduct audits, respond to issues, identify trends, and help with client launches and events. The role demands a customer-first mindset, strong problem-solving, and the ability to adapt in a fast-changing outdoor environment.