Lead Service Valet: Elevate Field Ops & Growth (Evenings)

Valet Living

San Francisco (CA)

On-site

USD 66,125,000 - 74,390,000

Full time

8 days ago
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Benefits offered by this job

DailyPay
Mileage reimbursement

Job summary

Valet Living is seeking a Lead Service Valet in San Francisco to oversee field operations and deliver reliable trash collection at apartment communities. Reporting to the Operations Manager, you will lead coverage, quality checks, and coaching to elevate team performance.

The role emphasizes spotting trends, solving problems, and keeping service levels high, with opportunities to advance toward Area Leader as needs arise.

Qualifications

  • Must be 18 years or older
  • Authorized to work in the U.S.
  • Experience in logistics, valet trash, or field services preferred
  • Comfortable working outdoors in all weather conditions

Responsibilities

  • Cover Area Leader duties during absences and manage assigned service areas
  • Train and support Service Valets; complete handoffs and onboarding
  • Conduct audits to assess service quality, safety, and operational efficiency
  • Fill in on trash collection routes when needed due to absences or high volume
  • Respond to service issues quickly and escalate complex problems
  • Identify trends, prevent recurring issues, and recommend process improvements
  • Provide support across multiple districts as business needs change
  • Help with container delivery, new client launches, and community events
  • Maintain positive relationships with peers, leadership, and client contacts
  • Report safety hazards, equipment issues, and personnel concerns

Skills

Team leadership
Problem solving
Communication
Independent worker

Job description

Valet Living is seeking a Lead Service Valet in San Francisco to oversee field operations and deliver reliable trash collection at apartment communities. Reporting to the Operations Manager, you will lead coverage, quality checks, and coaching to elevate team performance.

The role emphasizes spotting trends, solving problems, and keeping service levels high, with opportunities to advance toward Area Leader as needs arise.

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