Lead Service Technician (Ten01)

Mark Taylor; Tempe (AZ); On-site; USD 10,000 - 60,000; Full time

Job summary

Mark-Taylor, a leading property management firm, is hiring a Lead Service Technician. In this role, you will provide exceptional customer service and maintain the community's grounds and facilities. Ideal candidates have technical expertise in repairs and maintenance with a passion for teamwork and service excellence.

Benefits

Opportunities for career growth

Employee referral program

401k with company match

Employee appreciation events

MT Wellness program

Access to resort-style pools and fitness centers

Qualifications

• 2+ years of experience as an apartment turn tech, maintenance tech, or similar role.
• Basic understanding of written and verbal English.

Responsibilities

• Assist in completing make-ready units to standards.
• Troubleshoot minor repairs in HVAC, plumbing, and electrical systems.
• Perform pool maintenance and ensure safety standards.

Skills

Plumbing

Electrical

Pool Maintenance

HVAC

Carpentry

Landscape Maintenance

Appliances

Education

Industry-specific professional certifications (EPA, HVAC, CPO)

Job description

Mark-Taylor is the region's longest-standing investment manager, developer, and owner of Class-A multifamily real estate on behalf of numerous third-party owners.

We are proud to be recognized as Ranking Arizona’s #1 Multifamily Builder and Manager, a Best Place to Work in the Multifamily Industry, Healthiest Employer by the Phoenix Business Journal, and more.

As our portfolio continues to grow, so do our Community Teams! Mark-Taylor is hiring Lead Service Technicians at multiple locations throughout the Greater Phoenix Area. If this community is not the right fit for you, our recruiters will talk to you about all of our exceptional career opportunities.

As a Lead Service Technician, you will work at one of our beautiful communities and represent Mark-Taylor through the delivery of exceptional customer service while contributing to the upkeep of the physical asset and community grounds.

You're Excited About This Role Because You Will:

• Assist in the completion of make-ready units to Mark-Taylor standards and maintain an adequate supply of make-ready units for the community.
• Troubleshoot, diagnose, and correct minor air conditioning and/or heating failures, appliance repairs, electrical problems, plumbing problems, minor carpentry, and drywall repairs.
• Perform necessary repairs and preventative maintenance on vacant units as they become available.
• Perform daily pool care, ensure the pool is in proper chemical balance, and the area is free of safety concerns.
• Complete minor roof repairs, re-key locks, and cut keys.
• Inspect the property for safety hazards that may pose a liability and correct the hazard; inform the Manager of Facilities and Service of the hazard.
• Share on-call duty with the Manager of Facilities and Service, and service team members; be readily available to go to the property if needed and in uniform/badge.
• Assist in monitoring inventory of parts and cleaning supplies.
• Train and mentor other Service Technicians and Facilities Technicians.

We're Excited to Meet You! Ideally, You Will Bring:

• Advanced knowledge in Plumbing, Electrical, Pool Maintenance, HVAC, Carpentry, Landscape Maintenance, Appliances, and OSHA-related standards.
• One or more industry-specific professional certifications (EPA, HVAC, CPO, or similar).
• Service orientation.
• Basic computer skills.
• 2 or more years of experience working as an apartment turn technician, maintenance technician, make-ready technician, or work order technician is highly desirable.
• A basic understanding of written and verbal English.

Why You’ll Love Working at Mark-Taylor:

• Opportunities for career growth
• Employee referral program
• 401k with company match
• Employee appreciation events
• MT Wellness program
• Access to all Mark-Taylor Residential amenities (including our resort-style pools and fitness centers)

Mark-Taylor is an equal opportunity employer and a drug-free workplace. All of our employees undergo pre-employment screening which includes drug testing.

The starting hourly pay range for Lead Service Technicians is $26.00, commensurate with experience and dependent on the specific community's level of complexity. Our Lead Service Technicians typically work a schedule that includes one or more weekend days. Our Service Team members participate in a rotating on-call schedule with additional shift differential pay.