Lead Service Technician (Solace at Ballpark Village)

Mark Taylor; Phoenix (AZ); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a Lead Service Technician to join their dynamic team in the Greater Phoenix Area. This role involves delivering exceptional customer service while maintaining beautiful communities. You will be responsible for troubleshooting and repairing HVAC, plumbing, and electrical systems, ensuring safety and efficiency. With opportunities for career growth and access to a wellness program, this position offers a rewarding work environment. Join a company that values its employees and fosters a culture of appreciation and teamwork.

Benefits

Opportunities for career growth

Employee referral program

401(k) with company match

Employee appreciation events

MT Wellness program

Access to resort-style pools and fitness centers

Qualifications

• 2+ years experience as a maintenance technician or similar role.
• Advanced knowledge in HVAC, plumbing, and electrical systems.

Responsibilities

• Perform repairs and maintenance on units and community grounds.
• Troubleshoot and correct HVAC, plumbing, and electrical issues.
• Train and mentor other technicians.

Skills

Plumbing

Electrical

Pool Maintenance

HVAC

Carpentry

Landscape Maintenance

Appliances

OSHA Standards

Basic Computer Skills

Customer Service

Education

Industry-specific professional certifications (EPA, HVAC, CPO)

Job description

Current job opportunities are posted here as they become available.

Lead Service Technician (Solace at Ballpark Village)

Mark-Taylor is the region's longest-standing investment manager, developer, and owner of Class-A multifamily real estate on behalf of numerous third-party owners.

We are proud to be recognized as Ranking Arizona’s #1 Multifamily Builder and Manager, a Best Place to Work in the Multifamily Industry, Healthiest Employer by the Phoenix Business Journal, and more.

As our portfolio continues to grow, so do our Community Teams! Mark-Taylor is hiring Lead Service Technicians at multiple locations throughout the Greater Phoenix Area. If this community is not the right fit for you, our recruiters will discuss all of our exceptional career opportunities.

As a Lead Service Technician, you will work at one of our beautiful communities, representing Mark-Taylor by delivering exceptional customer service and contributing to the upkeep of the physical asset and community grounds.

You're Excited About This Role Because You Will:

• Assist in completing make-ready units to Mark-Taylor standards and maintain an adequate supply of ready units for the community.
• Troubleshoot, diagnose, and correct minor air conditioning/heating failures, appliance repairs, electrical issues, plumbing problems, minor carpentry, and drywall repairs.
• Perform necessary repairs and preventative maintenance on vacant units as they become available.
• Perform daily pool maintenance, ensuring proper chemical balance and safety.
• Complete minor roof repairs, re-key locks, and cut keys.
• Inspect the property for safety hazards, correct hazards, and inform the Manager of Facilities and Service of any issues.
• Share on-call duties with the Manager of Facilities and Service and service team members; be available to respond to property needs in uniform/badge.
• Assist in monitoring inventory of parts and cleaning supplies.
• Train and mentor other Service Technicians and Facilities Technicians.

We're Excited to Meet You! Ideally, You Will Bring:

• Advanced knowledge in Plumbing, Electrical, Pool Maintenance, HVAC, Carpentry, Landscape Maintenance, Appliances, and OSHA standards.
• One or more industry-specific professional certifications (EPA, HVAC, CPO, or similar).
• Service-oriented attitude.
• Basic computer skills.
• 2+ years experience as an apartment turn technician, maintenance technician, make-ready technician, or work order technician is highly desirable.
• Basic written and verbal English skills.

Why You’ll Love Working at Mark-Taylor:

• Opportunities for career growth
• Employee referral program
• 401(k) with company match
• Employee appreciation events
• MT Wellness program
• Access to all Mark-Taylor Residential amenities, including resort-style pools and fitness centers

Mark-Taylor is an equal opportunity employer and a drug-free workplace. All employees undergo pre-employment screening, including drug testing.

The starting hourly pay range for Lead Service Technicians is $26.00, depending on experience and community complexity. Our technicians typically work one or more weekend days. Service team members participate in a rotating on-call schedule with additional shift differential pay.