Lead Service Technician - Palmera Apartments

Socket.dev; Columbia (SC); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Paid biweekly payroll

Cell phone reimbursement

Quarterly bonus incentive payments

Educational reimbursement

Opportunities for upward mobility

12 paid company holidays

Learning time off 16 hours annually

Volunteer time off 32 hours annually

Competitive PTO accrual

Overtime eligibility

Rent discount if living on-site

Health insurance plans + employer HSA

401(k) with employer match

Job summary

Socket.dev in Columbia, SC is seeking a Lead Service Technician to oversee the physical property, ensuring safety, appearance and operation within budgeted goals.

You will supervise, train and schedule maintenance staff, inspect grounds and buildings daily, and respond to on‑call emergencies while upholding OSHA and Fair Housing standards.

This role offers growth opportunities, paid holidays and health benefits as part of a comprehensive benefits package.

Qualifications

• High school diploma or equivalent is required.
• 2+ years of supervisory experience.
• 3+ years of multi-family or commercial maintenance experience.
• EPA 608 Certification Type I/II or Universal is required.
• Strong leadership for training and scheduling maintenance staff.

Responsibilities

• Supervise, train, and schedule maintenance staff under Community Manager.
• Oversee daily inspections of grounds and facilities for safety and quality.
• Manage on-call emergencies after hours.
• Maintain maintenance shop and ensure compliance with safety standards.
• Oversee budget adherence and expenditures related to maintenance.

Skills

Leadership

Supervisory experience

Maintenance operations

On-site repairs

HVAC knowledge

Plumbing & electrical

English proficiency

Education

High school diploma or equivalent

EPA Sec 608 Certification (Type I/II or Universal)

Job description

About the Lead Service Technician Role:

The Lead Service Technician is responsible for ensuring that the physical aspects of the community meet the company’s established standards for safety, appearance and operation within the budgeted financial goals. He or she will inspect grounds, building and other community features daily to identify, minimize and correct hazardous property conditions or liability concerns. Oversee the physical property, general maintenance repairs, unit make-ready, preventative maintenance, and construction or rehabilitation projects for the apartment community to ensure quality and expediency. Maintain well-organized and property stocked maintenance shop while adhering to safety standards. Under direction of Community Manager, the Lead Service Technician will supervise, train and schedule maintenance activities for maintenance staff. Check work progress of each maintenance staff on daily basis; provide immediate assistance and instruction if needed. Will be required to schedule and respond to on-call/after hour emergencies. Additionally, he or she is responsible for adhering to federal, state and local laws pertaining to Fair Housing and OSHA regulations.

Benefits Offered:

• Paid every two weeks
• Cell phone reimbursement every pay period
• Quarterly Bonus Incentive Payments
• Educational Reimbursement
• Opportunities for upward mobility
• 12 Paid Company Holidays
• 16 hours of Learning Time Off annually
• 32 hours of Volunteer Time Off annually
• Competitive Paid Time Off accrual
• This role is eligible for overtime
• Rent discount if living on-site
• Multiple health care insurance plans that cover medical, dental, prescription, vision, and employer HSA contributions
• Competitive 401(k) Program with employer matching contributions

Education and Experience:

• High school diploma or equivalent (required)
• 2+ years of supervisory experience (required)
• 3+ years of multi-family maintenance experience or at least 3+ years of commercial maintenance experience (required)
• EPA Sec 608 Certification - either a Type I (small appliances) plus Type II (AC's), or Type Universal (required)
• Meeting maintenance financial standards by providing annual budget information; monitoring expenditures; identifying variances; implementing corrective actions.
• Under direction of the Community Manager, accomplishing maintenance human resource objectives by training, assigning, scheduling, coaching, and counseling employees; communicating job expectations; planning, monitoring, and adhering to policies and procedures.
• Participating in improving maintenance operational standards by contributing maintenance information to strategic plans; implementing production, productivity, quality, and customer-service standards; resolving problems.
• Familiar with plumbing repairs, tile work, HVAC equipment, appliances, carpentry repairs, electrical repairs and all facets of an apartment make ready.
• Must have reliable transportation, a valid driver's license and be able to read, write and speak English.
• Ability to stand and/or sit for long periods of time, as well as move through the community and maneuver around equipment, climb ladders for repairs, etc.
• Must be willing to be on-call
• Must be able to climb up and down a ladder.
• Excellent communication skills.
• Collaborative team player.
• Ability to lift and carry objects weighing 50 pounds or more.
• Ability to work occasionally in poor weather conditions, including heat, cold, rain, or snow.