Lead Service Technician - Low Voltage Systems

Nye Technical Services, LLC; Harmony (Butler County); On-site; USD 10,000 - 60,000; Full time

Job summary

Nye Technical Services, LLC is seeking a Lead Service Technician for low-voltage systems in the Pittsburgh area. The role involves troubleshooting and resolving issues in access control, CCTV, and network systems, ensuring high client satisfaction. This full-time position offers competitive hourly pay, company vehicle, and benefits.

Benefits

Company-provided vehicle

Health insurance

Paid time off

Qualifications

• Minimum 3 years of hands-on experience in low-voltage integration or service.
• Proficiency in diagnosing and resolving issues across multiple system types.
• Valid driver’s license with a clean driving record.

Responsibilities

• Respond to service calls to diagnose and resolve issues related to low-voltage systems.
• Configure and stage equipment in-house prior to deployment.
• Document all service work performed and communicate with clients.

Skills

Troubleshooting

Diagnostic capabilities

Organizational skills

Job description

Lead Service Technician - Low Voltage Systems

Lead Service Technician - Low Voltage Systems

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Nye Technical Services, LLC provided pay range

This range is provided by Nye Technical Services, LLC. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$25.00/hr - $35.00/hr

Direct message the job poster from Nye Technical Services, LLC

CEO Nye Technical Services | Client Driven Security and Technology Solutions | Surveillance | Low Voltage | Access Control | AV | Network Engineering

Service Tech Lead – Low Voltage Systems

Pittsburgh Metropolitan Area

Full-Time

$25–$35 per hour + Benefits

Company Vehicle Provided (Take-Home)

Company Overview

We are a rapidly growing low-voltage systems integration company based in the Pittsburgh region, delivering professional-grade installations in access control, CCTV, structured cabling, networking, and audio/visual systems. Our commitment to quality, responsiveness, and long-term partnerships has earned us a strong reputation among commercial clients across multiple industries.

As we scale our operations, we are seeking a qualified Service Tech Lead to strengthen our field support and technical service operations. This position plays a vital role in maintaining high client satisfaction through efficient, timely issue resolution and technical leadership in the field.

Position Summary

The Service Tech Lead will serve as the primary technician responsible for handling service calls, troubleshooting technical issues, and supporting our field team through pre-configuration, testing, and occasional installation work. The ideal candidate will possess strong diagnostic capabilities in access control, surveillance, alarms, and network systems, with the ability to work independently and manage multiple priorities.

Key Responsibilities

• Respond to service calls to diagnose and resolve issues related to:
• IP and analog CCTV systems
• Access control and intercom systems
• Low-voltage cabling and connectivity
• Alarm systems and general network infrastructure
• Configure and stage equipment in-house prior to deployment (NVRs, firewalls, switches, etc.)
• Assist with installation efforts as needed to support project deadlines or labor shortages
• Document all service work performed, maintaining records via CompanyCam and internal systems
• Communicate clearly with internal team members and clients regarding issue status, resolution, and system recommendations
• Maintain a clean, organized service vehicle and secure inventory of tools and materials
• Participate in periodic on-call rotations and after-hours support when required

Qualifications

Required:

• Minimum 3 years of hands-on experience in low-voltage integration or service
• Proficiency in diagnosing and resolving issues across multiple system types
• Strong organizational and documentation skills
• Valid driver’s license with clean driving record (company service vehicle provided)
• Ability to work independently and as part of a team in a fast-paced environment

Preferred:

• Experience or certifications in one or more of the following systems:
• Hanwha, Geovision, Uniview, LTS
• Ubiquiti networking equipment
• SonicWall firewalls
• PDK, Aiphone, Tektone, Linear access systems
• Alarm.com or Ajax alarm platforms

Compensation & Benefits

• Hourly pay: $25–$35 per hour (based on experience and qualifications)
• Company-provided vehicle and tools
• Health insurance and other employee benefits
• Paid time off
• Full-time position, generally M–F (9 AM to 5 PM) or optional 4×10-hour days
• On-call participation may be required periodically

Work Location

• Technicians are based in the Pittsburgh Metropolitan Area
• Daily travel to local job sites is required; vehicle is take-home and reporting to the office is not required daily

How to Apply

If you are a technically strong, self-driven service professional looking to step into a lead role in a growing and respected company, we encourage you to apply with your resume and a brief cover letter outlining your relevant experience.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Computer Networking Products

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