Lead Service Technician (CityScape)

Mark-Taylor, Inc.; Phoenix (AZ); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a Lead Service Technician to join their dynamic team in the Greater Phoenix Area. This role offers the opportunity to showcase your skills in plumbing, electrical work, and HVAC maintenance while providing top-notch customer service in a beautiful community setting. You will be responsible for maintaining the physical asset and ensuring safety standards are met. With a commitment to employee growth and a range of benefits, this position is perfect for those looking to advance their careers in a supportive environment. Join a company recognized as a top place to work and make a difference in the community!

Benefits

Opportunities for career growth

Employee referral program

Paid time off

Medical, dental, vision benefits

401k with company match

Employee appreciation events

MT Wellness program

Access to community amenities

Qualifications

• 2+ years experience as a maintenance technician or similar role.
• Advanced knowledge in plumbing, electrical, and HVAC systems.

Responsibilities

• Perform repairs and preventative maintenance on units.
• Troubleshoot and diagnose HVAC and appliance issues.
• Inspect property for safety hazards and perform pool care.

Skills

Plumbing

Electrical

Pool Maintenance

HVAC

Carpentry

Landscape Maintenance

Appliance Repair

OSHA Standards

Customer Service

Education

Industry-specific certifications (EPA, HVAC, CPO)

Job description

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Mark-Taylor is the region's longest-standing investment manager, developer and owner of Class-A multifamily real estate on behalf of numerous third-party owners.

We are proud to be recognized as Ranking Arizona’s #1 Multifamily Builder and Manager, a Best Place to Work in the Multifamily Industry, Healthiest Employer by the Phoenix Business Journal, and more.

As our portfolio continues to grow, so do our Community Teams! Mark-Taylor is hiring Lead Service Technicians at multiple locations throughout the Greater Phoenix Area. If this community is not the right fit for you, our recruiters will talk to you about all of our exceptional career opportunities.

As a Lead Service Technician, you will work at one of our beautiful communities and represent Mark-Taylor through the delivery of exceptional customer service while contributing to the upkeep of the physical asset and community grounds.

You're Excited About This Role Because You Will

• Assist in the completion of make ready units to Mark-Taylor standards and maintain an adequate supply of make-ready units for the community.
• Troubleshoot, diagnose, and correct minor air conditioning and/or heating failures, appliance repairs, electrical problems, plumbing problems, minor carpentry, and drywall repairs.
• Perform necessary repairs and preventative maintenance on vacant units as they become available.
• Perform daily pool care, ensure the pool is in proper chemical balance, and the area is free of safety concerns.
• Complete minor roof repairs, re-key locks, and cut keys.
• Inspect the property for safety hazards, correct hazards, and inform the Manager of Facilities and Service.
• Share on-call duty with the Manager of Facilities and Service, and service team members, and be readily available to respond to property needs in uniform/badge.
• Assist in monitoring inventory of parts and supplies.
• Train and mentor other Service Technicians and Facilities Technicians.

We're Excited to Meet You! Ideally, You Will Bring:

• Advanced knowledge in Plumbing, Electrical, Pool Maintenance, HVAC, Carpentry, Landscape Maintenance, Appliances, and OSHA standards.
• One or more industry-specific professional certifications (EPA, HVAC, CPO, or similar).
• Service orientation.
• Basic computer skills.
• 2+ years experience as an apartment turn technician, maintenance technician, make ready technician, or work order technician is highly desirable.
• Basic understanding of written and verbal English.

Why You’ll Love Working At Mark-Taylor

• Opportunities for career growth
• Employee referral program
• Paid time off, sick leave, holidays, volunteer time
• Medical, dental, vision benefits, including paid parental leave
• 401k with company match
• Employee appreciation events
• MT Wellness program
• Access to community amenities like pools and fitness centers

Mark-Taylor is an equal opportunity employer and a drug-free workplace. All employees undergo pre-employment screening including drug testing.

The starting hourly pay for Lead Service Technicians is $26.00, based on experience and community complexity. The schedule may include weekends, and participation in a rotating on-call schedule with additional pay is required.