Lead Service Technician

Red E, LLC; Fargo (ND); On-site; USD 80,000 - 120,000; Full time

Benefits offered by this job

401K Retirement Plan with Company Match

Health, Dental, & Vision Insurance

Life and Disability Insurance

Job summary

Red E, LLC in Fargo, ND is seeking a Lead Service Technician to support farmers by delivering high-performance solutions through field service work. The role demands consistent travel to customer locations, with a focus on mechanical repairs and maintaining equipment reliability.

The ideal candidate should have experience with agricultural equipment, strong mechanical skills, and the ability to work independently. A solid benefits package, including health insurance and a 401K retirement plan, is offered.

Qualifications

• Experience with agricultural or heavy equipment is preferred.
• Self-motivated with minimal supervision.
• Valid driver’s license and clean driving record required.

Responsibilities

• Perform field service work directly at customer locations.
• Identify issues and complete repairs on equipment.
• Safely operate tools and transport equipment.

Skills

Mechanical aptitude

Troubleshooting skills

Ability to lift 50 lbs

Attention to detail

Tools

Hand tools

Power tools

Job description

Red E offers more than a job—this role is an opportunity to help farmers feed the world by delivering high‑performance solutions and supporting customers where they operate.

Travel Requirements

This role requires consistent weekly travel to customer locations to perform field service work. Team members are typically on the road Monday through Thursday, and the travel week may be extended to accommodate work demand. Travel schedules may vary based on customer needs and seasonal demands. The role requires a high level of comfort working in field-based and travel‑heavy environments.

Key Responsibilities

• Identify issues and complete repairs on air seeding and precision planting equipment.
• Disassemble, inspect, and reassemble mechanical components and systems.
• Perform field service work directly at customer locations.
• Safely operate hand tools, power tools, and diagnostic equipment.
• Drive company service vehicles to transport tools, parts, and equipment.
• Help coordinate daily service work and support team members in completing jobs.
• Ensure work is completed safely, efficiently, and to a high‑quality standard.
• Maintain accurate and organized work practices.
• Communicate clearly with team members and leadership regarding repair status, priorities, and needs.
• Maintain a clean, safe, and professional work environment.
• Keep accurate accounting of inventory used on jobs and documentation that includes pictures and video.

Qualifications

• Experience working with agricultural or heavy equipment strongly preferred.
• Strong mechanical aptitude with a solid understanding of mechanical systems and repair practices.
• Proficient with hand tools, power tools, and general shop equipment.
• Strong troubleshooting and problem‑solving skills.
• Self‑motivated with the ability to work independently with minimal supervision.
• Ability and willingness to travel weekly for field service work.
• Physically capable of lifting 50 lbs and performing hands‑on mechanical work.
• Strong attention to detail, reliability, and work ethic.
• Ability to take initiative and support others in a team‑based environment.
• Valid driver’s license and clean driving record required.
• Class A CDL preferred.
• Agricultural or farming background is a strong plus.

Benefits

• 401K Retirement Plan with Company Match
• Health, Dental, & Vision Insurance Plan options
• Life and Disability Insurance Plan options

Why This Role Matters

Agricultural equipment performance directly impacts planting, harvesting, and overall farm productivity. The Lead Service Technician plays a key role in helping farmers keep their equipment operating reliably during critical seasons. By identifying issues and performing high‑quality repairs in both shop and field environments, this role helps minimize downtime and keep operations moving.

Pay Range

80,000 - 120,000 USD per year (Main Office)